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Reviews
Tripadvisor Traveller RatingBased on 1193 Reviews
Traveller ReviewsRanked #14 of 258 hotels in San Francisco
Traveller Rating
Excellent
778
Very Good
262
Average
91
Poor
37
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Crystal B said...
Best customer service,perfect location,quiet and clean
Travelled on 03/2026
This was for a weekend get away. Quiet hotel. Comfortable bed. Clean rooms great staff. The best customer service. I had forgotten my toiletries bag and they were able to work together with me to get it shipped to my home. ...
ivanlF5109IE said...
Very good
Travelled on 03/2026
Perfect location, very nice staff, great rooms...
Sara V said...
When a nice locations means a LOT.
Travelled on 02/2026
Love, love the location and how easy is to get places from there . The staff was very niche and always wit to help . Rooms are spacious....
Benny C said...
Love staying here!
Travelled on 02/2026
I love staying here. Easy to find. And the bar and cafe downstairs is super convenient. Layla was super attentive and helped me get situated and made my stay super comfortable and homey. Please give her my praise!...
Peter S said...
Sweet secret in downtown SF
Travelled on 02/2026
Perfect spot just off the Powell Bsrt spot - easy in and out. Rooms were spotless and tasteful with all the necessary modcons. Great for a weekend checking out local bands! Also a nod to Layla at the front desk - felt welcomed from the start! Well be back!...