Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1174 Reviews
Traveller ReviewsRanked #16 of 262 hotels in San Francisco
Traveller Rating
Excellent
759
Very Good
260
Average
92
Poor
37
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Yuri J said...
Exceptional Check-In Experience Ahmed Went Above and Beyond
Travelled on 12/2025
I had the pleasure of being assisted by Ahmed during my check-in, and I couldnt be more impressed with his outstanding service. From the moment I walked in, he greeted me warmly, was incredibly attentive to my needs, and went above and beyond to ensure a smooth and efficient check-in process. His professionalism and dedication truly made my experience exceptional. I hope he is recognized for his hard workhe definit...
Read more
Giorgiana A said...
Business trip
Travelled on 12/2025
The staff were super friendly and helpful, especially Ahmed at reception - made checking in a breeze . Clean, comfy rooms and perfect location....
sheeni8212025 said...
Girls Night Out
Travelled on 12/2025
Despite the issues with room and charges, the front desk went above and beyond to accommodate my friend and I. Very pleased with the customer service. ...
nanivoyage said...
Everything was perfect
Travelled on 12/2025
One of the best hotels of our road trip a perfect location, an amazing room, and lovely staff! What more could we ask for?...
Neil F said...
Elegant, comfortable, convenient.
Travelled on 11/2025
The Axiom is a beautiful hotel in the heart of downtown San Francisco. One of its entrances sits right beside the terminus of several cable car lines that you can take down to Fisherman's Warf, among other places.
The amenities are excellent. My room was minimalist in decor but well appointed, which is to my taste. Plenty of towels, coffee, blankets as you would expect.
I would especially like to thank Ahmed from t...
Read more