Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 3214 Reviews
Traveller ReviewsRanked #74 of 260 hotels in San Francisco
Traveller Rating
Excellent
1355
Very Good
1071
Average
475
Poor
210
Terrible
103
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
log24 said...
Dated but Comfortable
Travelled on 08/2024
The rooms at the Mark Hopkins certainly need a makeover. It reminded me of the Drake Hotel in Chicago. Therein lies the charm. Corner room was spacious with outstanding views. Gym was well stocked. iHG elites are entitled to free drink coupons at Top of the Mark. Certainly worthwhile since cocktails are $23-$25. Late checkout as a Platinum member was honored without hassle. Walkers arriving on BART at Powell Street a...
Read more
Pvrlady63 said...
Don't miss this one!
Travelled on 08/2024
Beautiful hotel, inside and out. You felt like each employee knew you. The food at the restaurant was very good.
Top of the Mark, magnificent views if it isn't foggy.
Everything about this hotel is pricey but if you can afford it you'll enjoy it!...
smiths572 said...
Great stay
Travelled on 08/2024
Beautiful hotel. We had a double bed room in the 11th floor. Nice views of the city but a higher floor would have better views if the bay. We visited Top of the Mark to see the view but didnt eat here. Worth checking out if its a clear day or night. The hotel sits on Nob Hill so if youre walking, keep that in mind. Its a steep walk to the hotel. Cable car stop is close by which was nice....
STYLISTGIRL said...
Beautiful Hotel
Travelled on 07/2024
This is a beautiful historic hotel with amazing staff. We stayed in room 1204 corner one bedroom suite and the views of the bay and city were stunning. The suite was gorgeous - bed very comfortable and bathroom divine. We also had club privileges and the club is on lobby level shared with Nob Hill Restaurant. It was lovely - breakfasts, evening snacks (like a meal) and cocktails with great coffee, espresso, capac...
Read more
SF_SuzyQ said...
Do Not Stay - Poor Customer Service * Miscommunication
Travelled on 07/2024
This is not a good hotel because of the poor service. That matters. I've stayed here multiple times, and like the rest of SF, its not great.
I have to write more about HOW TERRIBLE it is, the food is overpriced and below average for a 4 star hotel. The customer service is not good...