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Reviews
Tripadvisor Traveller RatingBased on 5031 Reviews
Traveller ReviewsRanked #44 of 261 hotels in San Francisco
Traveller Rating
Excellent
2464
Very Good
1685
Average
537
Poor
180
Terrible
165
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mark_in_Mass said...
A once good hotel that seems to be losing ground.
Travelled on 06/2026
Room was clean and comfortable, and housekeeping did a good job. TV was not working and evidently could not be fixed. Imperial floor experience has declined in quality over the years, and I would not recommend the upgrade if it costs more than $40 tops.
Room would get a better rating than the rest of the experience. The Nikko used to feel l8ke a relatively premium experience in Union Square. I dont think I would s...
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michaelemorton said...
Awesome Hotel & Experience!
Travelled on 06/2026
Super friendly and helpful staff who offered us full use of the health centre to freshen up after a 14 hour flight from Sydney prior to our room being ready for check-in. Great central location close to transport, shops, restaurants, Union Square etc. Nice hotel, very modern and clean with all amenities....
Voyage199474 said...
Friendly and comfortable
Travelled on 06/2026
We often attend shows at Feinstein's. We decided to stay overnight at the NIkko after a show and we had a large, comfortable room on a high floor. Overall, very good, though the room and valet parking were a bit expensive. We don't care for the Anzu restaurant at the Nikko, but there are many other options nearby....
Karina D said...
Would Recommend
Travelled on 05/2026
Clean, located near BART train, quiet, great indoor pool with city views....
Karen K said...
Great stay at Nikko
Travelled on 05/2026
Nice hotel, attentive service. Great location downtown, close to the cable car turntable and shopping! Great also for food options!...