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Reviews
Tripadvisor Traveller RatingBased on 265 Reviews
Traveller ReviewsRanked #12 of 83 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
190
Very Good
50
Average
14
Poor
3
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Scottee M said...
Great location, great staff, great rooms
Travelled on 04/2026
This hotel has a historic exterior and very modern interior. Rooms are clean and well-appointed, with coffee and tea makers, mini-fridge, and amenities like shampoo, shower gel, and lotion. Staff are all extremely friendly and helpful--they even helped us buy our bus tickets on line and printed them out for us. We didn't try the restaurant, but had a nice glass of cava in the bar, which is very comfortable and relaxi...
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EmilyR012 said...
All round Great
Travelled on 02/2026
Great staff, good breakfast selection, clean and nice rooms...
Matt P said...
Perfect hotel in a perfect location
Travelled on 02/2026
Lovely hotel within walking distance of the bus station and old town. Perfect location. The rooms are big, modern and well maintained. Bathroom was lovely with a big walking shower. We really enjoyed the breakfasts every morning with a great selection to suit everyone. Staff were all very helpful and professional. Will be back!...
Gordon M said...
Top Hotel
Travelled on 11/2025
We only stayed one night after a very long drive. Staff were friendly and welcoming.Room was excellent, very well maintained and comfortable, good shower, large comfortable bed and the breakfast was very good quality with lots of choices.
Cant fault this hotel...
Jon H said...
Satisfied Guests
Travelled on 10/2025
We stayed at this hotel for four nights as part of a 25th wedding anniversary holiday, having made the booking the previous November.
The hotel is ideally located, easily accessible from the main train station and, as we did, from the nearby Euskotren station. It is also only a short walk to the city centre, and to the beaches.
We had a first floor room facing the river, from which the view was excellent. The room...
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