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Reviews
Tripadvisor Traveller RatingBased on 264 Reviews
Traveller ReviewsRanked #12 of 83 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
189
Very Good
50
Average
14
Poor
3
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
EmilyR012 said...
All round Great
Travelled on 02/2026
Great staff, good breakfast selection, clean and nice rooms...
Matt P said...
Perfect hotel in a perfect location
Travelled on 02/2026
Lovely hotel within walking distance of the bus station and old town. Perfect location. The rooms are big, modern and well maintained. Bathroom was lovely with a big walking shower. We really enjoyed the breakfasts every morning with a great selection to suit everyone. Staff were all very helpful and professional. Will be back!...
Gordon M said...
Top Hotel
Travelled on 11/2025
We only stayed one night after a very long drive. Staff were friendly and welcoming.Room was excellent, very well maintained and comfortable, good shower, large comfortable bed and the breakfast was very good quality with lots of choices.
Cant fault this hotel...
Jon H said...
Satisfied Guests
Travelled on 10/2025
We stayed at this hotel for four nights as part of a 25th wedding anniversary holiday, having made the booking the previous November.
The hotel is ideally located, easily accessible from the main train station and, as we did, from the nearby Euskotren station. It is also only a short walk to the city centre, and to the beaches.
We had a first floor room facing the river, from which the view was excellent. The room...
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marcc208 said...
Good with a few short comings.
Travelled on 10/2025
Pros: Location was great. Very close to the train and bus station in a good way. On the river and a short walk the Old Town side on the other side of the river. That said we had better food on this/more residential side. Most of the staff was great. Save one that was a little bothered with us. Very pleasant for the rest. The lobby area was nice. The exterior looked historic/cool. And the roof top was nice. ...
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