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Reviews
Tripadvisor Traveller RatingBased on 261 Reviews
Traveller ReviewsRanked #12 of 80 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
186
Very Good
50
Average
14
Poor
3
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Gordon M said...
Top Hotel
Travelled on 11/2025
We only stayed one night after a very long drive. Staff were friendly and welcoming.Room was excellent, very well maintained and comfortable, good shower, large comfortable bed and the breakfast was very good quality with lots of choices.
Cant fault this hotel...
Jon H said...
Satisfied Guests
Travelled on 10/2025
We stayed at this hotel for four nights as part of a 25th wedding anniversary holiday, having made the booking the previous November.
The hotel is ideally located, easily accessible from the main train station and, as we did, from the nearby Euskotren station. It is also only a short walk to the city centre, and to the beaches.
We had a first floor room facing the river, from which the view was excellent. The room...
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marcc208 said...
Good with a few short comings.
Travelled on 10/2025
Pros: Location was great. Very close to the train and bus station in a good way. On the river and a short walk the Old Town side on the other side of the river. That said we had better food on this/more residential side. Most of the staff was great. Save one that was a little bothered with us. Very pleasant for the rest. The lobby area was nice. The exterior looked historic/cool. And the roof top was nice. ...
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LittleJaxCorner said...
The best location for exploring
Travelled on 08/2025
We had a corner room with a balcony facing the river on the top floor, which I feel was the best location in the hotel.
(Bear in mind there are trees in front of the hotel so its not a river view).
Location is perfect for exploring - 5 mins across the bridge to Old Town. 5 mins to the surfers beach and 10 mins to La Concha. Everywhere is walkable.
Beds were super comfy with pillows I wanted to take home
We wer...
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XXXPRXXX said...
Fantastic San Sebastián Hotel
Travelled on 07/2025
Beautiful old building and pleasant staff. We had a spacious room with a very comfortable bed and a high spec bathroom. Spotlessly clean. We had a lovely stone balcony. The terrace downstairs was lovely. The hotel is in a great location, a few minutes walk from a stunning beach. Highly recommend....