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Reviews
Tripadvisor Traveller RatingBased on 172 Reviews
Traveller ReviewsRanked #6 of 130 Specialty lodging in San Sebastian - Donostia
Traveller Rating
Excellent
83
Very Good
54
Average
17
Poor
9
Terrible
9
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
inas299 said...
simply disappointing
Travelled on 05/2024
I know as a costumer, when you see a bad review of a place that generally has great reviews, the first thing that comes to mind is that they are lying or exaggerating. In our experience, we got the only room that is next to the one where everyone has breakfast, and we could hear EVERY SINGLE crackling plate since 8am. We realised since check-in that it would be a problem, yet the receptionist told us "No one has ever...
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shoemaker_10 said...
smart
Travelled on 09/2023
smart hotel with 2 lifts and a breakfast room. everything working. helpful staff .
located a short bus ride (26 or 28) into the centre of the old town, it drops you on the Boulavard. train/bus terminal at right end and the beach at the left end.
i like the logo projected on the pavement at night....
Elcura2022 said...
Great location, really close to the city center and beach. Transport all bus stop just a few meters from the hotel.
Travelled on 07/2023
Perfekt location really close to the city center, ten min from the beach and you Can get the bus to Any part of town you wish a couple of min from the hotel.really Nice and quiet area, lots of shops arround.our hotel room is above average size and plenty of space....
Alper T said...
stay away..
Travelled on 07/2023
Visited the hotel with my partner.
The cleaning is horrible -dead mosquitoes on the ceiling/floor- and terrible air conditioning inside the hotel -actually smells mold-
I have requested cleaning to my room once and the old lady in the reception refused my request in a super arrogant and rude way -telling I should have asked in the morning and I can complain if i want-
I would never stay here again and recommend no on...
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Kristiina83 said...
Good hotel but service could have been better
Travelled on 05/2023
I liked this hotel! The location is great, only a 10-15min walk from the center. Theres lots of services around as well as buses etc.
The reception is tiny and can be crowded at times.
At first we had a double room (with two twin beds as requested) but it smelled of cigarettes so we were given another room with one double bed. I think that they should have knows the room smells (as it had been cleaned after the ...
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