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Reviews
Tripadvisor Traveller RatingBased on 376 Reviews
Traveller ReviewsRanked #18 of 83 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
245
Very Good
59
Average
28
Poor
22
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CatataD said...
Cant agree more with a previous review which said 5 star amenities for a 4 star price.
Travelled on 06/2026
Just got back from this magnificent hotel. Where to begin? The whole hotel is finished to a fabulous standard. Our room was immaculate. The view from the roof terrace is absolutely breathtaking. The staff are incredible. Nothing is too much trouble. I usually dont book breakfast at a hotel, particularly in somewhere like San Sebastián, where the food is already exceptional. We had breakfast on the first day and book...
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peterhO2833FL said...
First class hotel and service
Travelled on 06/2026
As a fairly well travelled family, we know a good hotel when we find one and this is a good hotel (rooms, beds, air con, toiletries, location, breakfast, gym, service, staff). However, one of the main reasons for this review is our family became ill with a gastro virus and the staff at the hotel looked after us very well under difficult circumstances. Not all hotels would have done this, but this hotel did. I fully r...
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jakkijeffery said...
25th Wedding Anniversary to remember
Travelled on 06/2026
From the moment we arrived to leaving 4 days later, we were treated with exceptional customer experienced form the wonderful staff.
We stayed in a 3rd floor room which looked out across San Sebastian roof tops and beaches. The breakfast provided a wide variety of options to choose from and was never rushed. The street elevator seemed like a secret passage way and enabled quick access to the beach and old town.
There ...
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Andrew B said...
Fantastic stay in San Sebastián
Travelled on 05/2026
Perfect location close to the beach and a short walk to the old town. Very friendly staff with an excellent restaurant for breakfast and dinner. The twin room we had was a large size with comfortable beds, beautiful decor and fantastic value for money. The rooms were clean as was the whole hotel....
samjhg said...
Second visit and it was wonderful
Travelled on 05/2026
This is our second visit to this hotel and it did not disappoint. We were greeted with wide smiles and felt very welcomed. Which after a long drive is so nice!!
All the staff at this Hotel are fun and engaging. It is perfectly situated in the city with beautiful views. The rooms are very clean and very comfortable. I would highly recommend this hotel to anyone staying in San Sebastian....