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Reviews
Tripadvisor Traveller RatingBased on 746 Reviews
Traveller ReviewsRanked #1 of 80 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
617
Very Good
90
Average
23
Poor
7
Terrible
9
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Minivanmama22 said...
Beautiful stay with amazing staff!
Travelled on 11/2025
The front desk and lobby staff were so amazing, helpful, kind and approachable! We loved our stay and were so comfortable in the rooms. Beds were fantastic, shower pressure was perfect! Would love to come back. The rooftop views amazing! ...
Jacob M said...
Elegant Hotel With Sea Views and Modern Rooms
Travelled on 11/2025
Stylish atmosphere, helpful staff and a rooftop pool. Ideal base for exploring the old town and beaches................
Juliana B said...
The Perfect Honeymoon Hotel!
Travelled on 11/2025
Our stay at the Lasala Plaza Hotel in San Sebastián was incredible. The location couldnt have been betterright in the heart of the Old Town, steps from everything. Our room was insanely comfortable and beautifully designed, the kind of space you actually look forward to coming back to. The hotel truly had everything: a picture-perfect, delicious breakfast, great amenities, and staff who were warm, attentive, and ge...
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JamesBon8 said...
The best hotel in San Sebastián!
Travelled on 12/2025
+ Excellent Location - at the heart of Old Town and walking distance to the Pinxto cluster of restaurants and bars (perfect for food crawling). Has a rooftop with a great view of the La Concha bay/beach and harbor.
+ Great Service - from the moment you arrive, staff were helpful with your luggages and are accommodating with your requests and questions.
+ Great Room & Amenities - we were upgraded with a room with a...
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Rosa S said...
No working area
Travelled on 11/2025
Great location, fully equipped room with contemporary style. One inconvenient is that there is no space, a private area, to be able to work apart from your room. Another inconvenient is that hotel clients have no priority at the cafeteria to have either lunch or dinner, which means, you have to queue with outsiders....