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Reviews
Tripadvisor Traveller RatingBased on 742 Reviews
Traveller ReviewsRanked #37 of 79 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
142
Very Good
336
Average
179
Poor
56
Terrible
29
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Paul A said...
4 star hotel in pictures, 2 stars in reality
Travelled on 12/2024
I've chosen the hotel because it had a parking and it was în the free traffic zone. It had 4 stars and nice pictures. But the reality hit us when we got into our room. It was really old, with smelly pillows and bad furniture.
At most it should have 2 stars not 4.
I strongly recommend you to chose another one....
O8916PYandrews said...
Highly Recommended!
Travelled on 06/2023
From the initial friendly welcome to the swift checkout, this was an excellent 11 day stay and we intend to return. We were in a third floor, front facing balcony room (323), which was a decent size, with clean bathroom and pleasant views from the balcony (pictured). Breakfasts were excellent, and whilst we didn't use the restaurant for an evening meal, the bar food, sent out directly from the kitchen, was of good q...
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Martin H said...
Impossible trying to find a car park space nearby
Travelled on 05/2023
I was expecting far more based on the photos on their website.
The biggest issue here is trying to find a carpark which was a disaster as this is in a residential area and I ended up having to park a long way away.
The room we had was a reasonable size but they hadn't dried their sheets and towels properly and they smelt musty.
The check in process took ages and a long queue of people built up.
Breakfast was rea...
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299cathyd said...
What A Find
Travelled on 04/2023
Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town.
The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they dont provide tea and coffee making facilities in the room. We travel extensively in Spain and bring an aero press coffee maker, its small and convenient for travel. We have ...
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mana1989 said...
Value for money
Travelled on 11/2022
Little bit a old hotel and old rooms. Rooms was good size and bad was okay. We choose this hotel because of good parking. Location is nice, it is good connected with old town. Service was friendly and helpful. It is good value for the money. Good...