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Reviews
Tripadvisor Traveller RatingBased on 192 Reviews
Traveller ReviewsRanked #25 of 83 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
121
Very Good
42
Average
16
Poor
8
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Caw20 said...
Location Location
Travelled on 04/2026
Stayed the weekend Friday Saturday. The location is superb for exploring San Sebastián. Staff very friendly. Breakfast self service and an amazing selection. A short stroll to beach and old town. Rooms are small but well equipped. There is also a small outdoor patio area and roof terrace. Highly recommended...
Aldredco said...
Perfect
Travelled on 04/2026
Fantastic hotel in a great location, nothing bad to say about this hotel, in fact its absolutely beautiful, the staff are amazing, everything about this hotel is...
juergen19x4 said...
service desert in san sebastian
Travelled on 04/2026
Honestly, I've never had such a bizarre hotel experience as the one I just had at the Zenith Hotel Convento San Sebastian. We booked two nights. The room and the hotel itself were perfectly fine. On our last day, we arrived at 9:46 p.m., went to the bar, and waited. After about 10 minutes, the receptionist called her colleagues, telling them she should finally start serving guests at the bar. Another 10 minutes later...
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GJKy said...
Good hotel, bar staff need more focus.
Travelled on 03/2026
Charming hotel, formerly a convent. The young lady that checked us in was very informative, friendly and professional. Our bedroom was large and comfortable. Good bathroom with power shower and quality bed linen. The hotel is less than three minutes walk to the beach.
On the downside, the customer service from bar staff leaves a lot to be desired. The young man on duty Saturday evening while serving us, turned h...
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sophdj said...
A Gem in San Sebastian
Travelled on 10/2025
Atmospheric, trendy, with incredible staff and so central. An upgrade to the Santa Clara suite which is stunning, sumptuous and luxurious made out trip to San Sebastian unforgettable. It was hard to leave the room and explore the charms of San Sebastian, but explore we did....