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Reviews
Tripadvisor Traveller RatingBased on 763 Reviews
Traveller ReviewsRanked #26 of 79 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
288
Very Good
296
Average
110
Poor
39
Terrible
30
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Fserenmartinez said...
increíble mal servicio del hotel
Travelled on 08/2024
Durante el check-in, nadie nos dijo que la habitación 412 estaría completamente renovada. Un gran desorden y un ruido nos molestaron el primer día. Cuando pregunté en recepción por qué no me dijeron esto durante el check-in, me dijeron que era necesario y que no podían hacer nada al respecto. El segundo día, la habitación de nuestros amigos todavía no estaba limpia alrededor de las 15:00 horas, incluso cuando pusiero...
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K5461CEianm said...
This is not a hotel if you want to be near the centre of town or near a beach.
Travelled on 09/2024
We were sold this hotel as being close to the centre of San Sebastián. It is in fact 30 minutes walk away and in a rather dodgy housing area.
Our room was below and alongside a busy dual carriage way, so noisy as a result.
The staff were friendly but couldnt offer us another room, as there was a big football match on that night and the hotel was full.
We moved out after our first night, to a nicer hotel just in from...
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bickles27 said...
Beautiful hotel, gorgeous breakfast!
Travelled on 06/2024
Coming from the gorgeous lobby we expected a more luxurious room, but it was perfectly nice. The bed was comfortable and the room was very clean. A bit of a walk into the centre of town, but we enjoyed the stroll along the beach. I was disappointed that water was not offered in the rooms. The breakfast, however, was over the top. Fabulous variety and worth having for one morning. Service was exceptionally helpf...
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Pauline B said...
Lovely Hotel
Travelled on 06/2024
Hotel Zenit was clean & modern. The rooms were smart with a great shower & really well soundproofed. Comfortable beds, mini bar & tea if you want it. No, there is no coffee in the room but you can get any type of coffee fresh at the bar downstairs for under 2 The staff were exceptional, polite, friendly & couldn't do enough for us. Prices for drinks & dinner we found very reasonable & the food was good. We liked t...
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vicente_F60763 said...
Anniversary unnoticed
Travelled on 06/2024
am disappointed with our stay at the Zenit hotel in San Sebastián. As returning guests who have been coming to this beautiful city for our anniversary for the past 11 years, we were excited to try out a new hotel that we had heard great things about. However, our experience at Zenit has been far from satisfactory.
Right from check-in, we encountered issues with our key not working multiple times. This was frustratin...
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