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Reviews
Tripadvisor Traveller RatingBased on 1340 Reviews
Traveller ReviewsRanked #44 of 140 hotels in Toulouse
Traveller Rating
Excellent
446
Very Good
514
Average
235
Poor
97
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
churt_10 said...
Mixed. Good location. Tired interior.
Travelled on 05/2024
The hotel is in a great location and the staff were friendly however it is very tired and in desperate need of updating. Our room was spacious, and lovely and quiet (we looked onto an internal courtyard) but the bathroom fittings were terribly old, the shower was an attachment over a small bath, and the shower screen was old and rusty with some mould evident. We went to breakfast but after seeing the buffet provided ...
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Michele W said...
Lovely hotel in great central location
Travelled on 03/2024
Lovely hotel in great location. Walking distance to sites, shops and many lovely eateries and bars.
Great courteous staff who were very helpful.
Did not have breakfast as it was 19 euros but easy to buy elsewhere locally.
Would stay here agajn...
cottaa14 said...
Great location in the man square. Good size rooms.
Travelled on 02/2024
Great location in the main square but room was quiet and overlooked inner courtyard. Good size rooms. We had room with two double beds. Helpful staff and locked room to leave luggage. Shower in bathroom could be better. Bar a bit bit and miss when open....
CommanderBiro said...
Chipped crockery not 4star
Travelled on 01/2024
Re: Plaza Hotel : Comment s'est déroulé votre séjour ?
We enjoyed all your staff who are friendly and helpful. I was appalled at
the crockery in your restaurant as every piece I had was chipped. For a 4
star hotel this is very poor and I shall put this on trip advisor. The
breakfast was good and so was the cleanliness of the rooms. We would next
time go elsewhere.
Kind regards Nick...
markpP6940PW said...
They double billed me and haven't reimbursed me in over a year of trying.
Travelled on 02/2023
It was a nice hotel. Unfortunately, they took my egencia pre-paid money and then billed my credit card for the stay $1,000. This was 16 months ago and I'm still trying to get paid. They first said I didn't show up on time. Then I sent them the uber bill to show I was there on time. Then I had to give them my banking info to get a refund since they wouldn't credit my card. I've been trying since early November to...
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