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Reviews
Tripadvisor Traveller RatingBased on 835 Reviews
Traveller ReviewsRanked #179 of 416 hotels in Venice
Traveller Rating
Excellent
240
Very Good
401
Average
132
Poor
33
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tourist37939134598 said...
Disastrous place!
Travelled on 10/2025
I am currently staying in this hotel, 9 October 2025, room 404!This place is so bad! The staff needs to be trained and taught manners! The air conditioning does not work and told they have dewinterised the system. It is so unbearably hot in this room, you cannot sleep. They dont have fans to offer you and just shrug there shoulders!! Sorry he says....and walks off!! This place dont deserve to be given any business fr...
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shansen645 said...
Cozy little hotel
Travelled on 09/2025
Small, cozy hotel located over the bridge from the train station in Venice. Very friendly and helpful staff. Would definitely stay there again!...
Stay07649026609 said...
3 day break in Venice
Travelled on 08/2025
Fantastic location near Grand canal and train station. Hotel was perfect base for exploring Venice, rooms wee basic but clean
Good breakfast each morning. Friendly staff...
Adventure66043904356 said...
From zero to hero
Travelled on 10/2024
The room was reasonable. The location was excellent. Bit surprised when we thought we were at the Hotel Carlton Grand Canal where the app takes you initially. But the Hotel Carlton Capri is "out the back" so to speak. We got taken down some dark alleyways to the budget version .
We enquired about no air-conditioning available but were advised that in October through to the beginning of summer it is turned off. So we ...
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Robert E said...
Poor experience at the Carlton Capri
Travelled on 10/2024
Very tired hotel,rooms are tiny and uncomfortable...was noisy a couple of nights...I personally would not stay here again , I didn't find the staff particularly helpful, the location is OK but it's located in a residential area, can't blame the kids but they loved kicking a ball against the hotel wall...you reach the hotel down a narrow alleyway and late at night a lot of drunken people stagger on by...one was sing...
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