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Reviews
Tripadvisor Traveller RatingBased on 2008 Reviews
Traveller ReviewsRanked #177 of 426 hotels in Venice
Traveller Rating
Excellent
1037
Very Good
650
Average
188
Poor
59
Terrible
74
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sue M said...
Lovely stayvery helpful staff!
Travelled on 05/2026
We stayed here for 4 nights and had a wonderful stay. The staff were fantastic and a special thank you needs to be extended to the young woman on Reception on our final morning. The Grand Canal was closed for a rowing event and there was no means to get to the train station. She helped us to transfer our train tickets and advised us on how to get to the train station on foot. We were very gratefulexcellent customer ...
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Greg R said...
3 stars at best
Travelled on 05/2026
On the plus side the hotel was clean and the staff were friendly and helpful. On the negative side the hotel is 3 stars at best. No tea or coffee facilities or water in the room ( other than the mini bar) , the room was tinyonly 3 metres wide so only 1 side table could fit on one side of the bed and there was nowhere to place your toiletries in the bathroom. On one of the days, the shower was cold. I mentioned it ...
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sledge1067 said...
A plus staff!
Travelled on 04/2026
THE GOOD: Located in the San Marcos district there are plenty of restaurants and shops nearby and the Basilica and Doge Palace are less than a 15 minute walk. So, the location is excellent!
THE BAD: Yes, the beds are a little too firm and one set of pillows were like bricks but the other set was softer (albeit thin). It's also an older property which comes with obvious limitations. Being a spring visit the climate ...
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Aurelie L said...
Avoid!
Travelled on 04/2026
Not a 4 star hotel. No real amenities: no coffee machine or kettle in the room. No iron. No water (apart from the mini bar, 4 a small bottle of still). Pretty useless hairdryer. Creaking bathroom door. The plugs are coming off the wall. There is a constant bathroom smell which you could expect from any Venician hotel of course (maybe a simple diffuser or potpourri could help???).
The breakfast is minimal for 20 pe...
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CJJ101010 said...
Excellent location
Travelled on 02/2026
We had a wonderful stay in The Duodo Palace, attentive staff, lovely room, fantastic location! We had a magical time in Venice. Thank you...