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Reviews
Tripadvisor Traveller RatingBased on 1294 Reviews
Traveller ReviewsRanked #101 of 416 hotels in Venice
Traveller Rating
Excellent
831
Very Good
348
Average
70
Poor
25
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
mukson said...
Many great strengths, one great weakness.
Travelled on 11/2025
With a fantastic terrace that overlooks the lagoon, an elevator and its proximity to both the vaporetto and the alilaguna, this hotel can make for an excellent choice for people that don't want to lug bags up and down the stairs of Venice. But it's not for light sleepers. The construction is such that some of the first floor rooms (second floor for Americans) are at the same height as the bridge over the nearby cana...
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Kelly L said...
Mosquitos At Night
Travelled on 10/2025
While the hotel was beautiful, and the staff was pleasant The air conditioning was turned off in the hotel. The rooms were stuffy so the only way to get air moving around at night was to open the windows. After the first night, we woke up with mosquito bites. The hotel staff explained there was no way to regulate the air-conditioning on a room by room basis and a decision was made to turn it off because of t...
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fionamul said...
Unsafe and unhappy
Travelled on 10/2025
A beautiful hotel in a great location. However we were very disappointed with our room.
It seemed to be in an annexe of the hotel. We had to walk over the courtyard and through a door that didnt seem to ever be locked, before we arrived at our room. It was more like an AirB&B than a lovely hotel experience. Access to the courtyard was either through the hotel or the mooring point (which the public had access to)...
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janewX6868ZR said...
4 star location but 3 star hotel
Travelled on 10/2025
Great location a short walk from St Marks Square and opposite the vaporretto stop so easy to get about.
The downstairs reception area was lovely but Im afraid this didnt extend to our room. Whilst the bed was very comfortable, the room was shabby. The shower was small and scruffy.
I know this is Venice and its a very old building, but there was an aroma of drains in the corridor and in the room.
Even in mid Octo...
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Curiosity67429692885 said...
Do not stay if you need AC after the shut it off for the season. No screens on windows. Mosquitoes will eat you alive
Travelled on 10/2025
Do not stay here if you need AC for the evening time after they shut off the air conditioning for the season They said just open your window because the temperature drops unfortunately theres no screens on the window and youll get bitten alive by the mosquitoes. We got back from head to toe see picture of just my arm....