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Reviews
Tripadvisor Traveller RatingBased on 854 Reviews
Traveller ReviewsRanked #166 of 430 hotels in Vienna
Traveller Rating
Excellent
357
Very Good
298
Average
102
Poor
45
Terrible
52
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
IrishM150 said...
AVOID THIS HOTEL.
Travelled on 09/2025
Do not go to this hotel. There is building work going on, with scaffolding right outside the window and workers walking by at eye level. Then there is the drilling...you can hardly hear yourself think.
We were not informed of the issue at check in, and even when we asked to be moved to another room, we were told none were available.
We asked for a refund and this was refused, despite the fact that we left the room wi...
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Road42562 said...
Scaffolding outside our window!
Travelled on 09/2025
We were really looking forward to staying in this hotel as it had been recommended by friends and it was a special birthday celebration for my wife's 60th birthday.
On being allocated our room on the fourth floor, we discovered that there was scaffolding erected across our windows and the 'city view' was completely obscured by an opaque film.
Imagine our dismay when we were awoken before 7 am by workmen on the planks...
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Kalayna R said...
Great Location but Room Decor and a few other Things could be Better
Travelled on 06/2025
This is the second time we stayed at the Ambassador Hotel in Vienna but this time we stayed for 6 nights. We booked the Business Double room. The hotel is conveniently located at the Neuer Markt which is a great central location with walking distance to most of our favorite places. Our room was located on the first floor of the hotel which unfortunately requires you to take several 3-step stairs after coming out of t...
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ashley h said...
Fantastic stay!
Travelled on 05/2025
What a fabulous hotel! Me and my sister stayed for three nights and had the best time at the Ambassador! All staff were efficient and friendly and could not do enough for us. We even received a room upgrade to a fantastic room with two balconies overlooking KarntnerStasse shopping street! The hotel is gorges and spotlessly clean and you can walk to the majority of the main attractions with ease. I thoroughly recommen...
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Z7903MMmichaelb said...
Amazing find in Vienna
Travelled on 05/2025
Wonderful Old World stye hotel right on the Neuer Market.....VERY quiet location, but could not be more central. Breakfast was superb and included champagne and made to order omelets! Service was fast and efficient. Had drinks with friends in the bar and the bartender could not have been nicer! Perfect hotel for our 4 nights in Vienna, we were even upgraded to the Marlene Dietrich Suite! Suite was enormous with ...
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