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Reviews
Tripadvisor Traveller RatingBased on 1805 Reviews
Traveller ReviewsRanked #35 of 431 hotels in Vienna
Traveller Rating
Excellent
1478
Very Good
217
Average
61
Poor
31
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ian R said...
Xmas market visit
Travelled on 12/2025
First trip to Vienna and the Anantara Hotel, superb hotel and food totally recommend it. Staff super friendly and the hotel had all mod cons but still felt cosy. ...
TaffW61 said...
A Special Trip That Fell Short of Expectations
Travelled on 12/2025
We booked the Anantara Palais Hansen Hotel over a year in advance to celebrate my wifes 50th birthday and our 25th wedding anniversary. We were very excited and looked forward to staying in this renowned property in a junior suite.
Upon arrival, we were greeted by the guest services team, who took our luggage and directed us to reception. Unfortunately, the check-in process took quite a long time due to issues with...
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costaricagregg said...
Beautiful Hotel
Travelled on 11/2025
Lovely hotel looks like a palace. Great rooms and great location. Room was very big and well-appointed. Try dinner at Edvard Restaurant if you can swing it - separatee entrance from hotel....
xczs said...
Pre-Christmas in Vienna!
Travelled on 11/2025
Everything was perfect. The rooms were well furnished, the beds were very comfortable and the bathroom facilities were excellent. However, it was the members of staff who made the stay such a pleasure, from the people on reception to the concierge team to the staff working in Theo's and Sophie's. The food and drink service was excellent in Theo's and we loved the range and quality of the breakfast in Sophie's. For ou...
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Anatoly K said...
very disappointed experience
Travelled on 12/2025
I recently attempted to book several rooms at this hotel, and unfortunately the experience was extremely frustrating. Although the property advertises a *Best Rate Guarantee*, my request was **refused even after I provided full proof and screenshots** of a significantly lower available rate (over $278 per night difference).
I was planning to book 4 rooms, and I always prefer to book directly with a hotel. However, d...
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