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Reviews
Tripadvisor Traveller RatingBased on 1808 Reviews
Traveller ReviewsRanked #35 of 432 hotels in Vienna
Traveller Rating
Excellent
1481
Very Good
217
Average
61
Poor
32
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
I2140GAmartinm said...
Excellent long weekend in Vienna
Travelled on 12/2025
Staying at the Anantara in Vienna really made the long weekend for my wifes birthday. Ideally situated with excellwent amenities and a great bar the oitstanding thing is its staff who are welcoming, professional and superb....
brianoA6105YO said...
Nice hotel. Poor service!
Travelled on 12/2025
While the Anantara Palais Hansen is undoubtedly a beautiful hotel within, its service at our recent weekend stay was quite disappointing.
Other than the 2 doormen who it must be said were kind, helpful and courteous at all times throughout our stay, thats about where the service stopped for us. The remainder of the staff we encountered came across as disinterested and borderline rude.
It began at check in, we were...
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Sharon S said...
Must stay in Vienna.
Travelled on 12/2025
Beautiful hotel with the best food. Loved the bar and the concierge gentleman were so kind and friendly. Our go-to place for Vienna. Spectacular bedding as well....
Ian R said...
Xmas market visit
Travelled on 12/2025
First trip to Vienna and the Anantara Hotel, superb hotel and food totally recommend it. Staff super friendly and the hotel had all mod cons but still felt cosy. ...
TaffW61 said...
A Special Trip That Fell Short of Expectations
Travelled on 12/2025
We booked the Anantara Palais Hansen Hotel over a year in advance to celebrate my wifes 50th birthday and our 25th wedding anniversary. We were very excited and looked forward to staying in this renowned property in a junior suite.
Upon arrival, we were greeted by the guest services team, who took our luggage and directed us to reception. Unfortunately, the check-in process took quite a long time due to issues with...
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