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Reviews
Tripadvisor Traveller RatingBased on 2240 Reviews
Traveller ReviewsRanked #237 of 436 hotels in Vienna
Traveller Rating
Excellent
392
Very Good
881
Average
589
Poor
207
Terrible
171
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Pioneer49644136315 said...
Excellent Hotel Staff
Travelled on 05/2026
The front desk staff were very kind and helpful in contacting our travel agent when there was an unfortunate delay receiving our travel vouchers....
Klaus P said...
Transparent bathroom door
Travelled on 04/2026
Bathroom door transparent and completely open on the sides...
Karen F said...
Basic rooms in a good location
Travelled on 03/2026
Not a four star hotel, which they claim to be. The hotel is full of tour groups. The breakfast is mediocre. The room have fewer amenities than your basic American holiday Inn. No indoor English language television....
lorirP3256IV said...
Screaming teens ... don't go
Travelled on 11/2025
We were with a tour of seniors. We requested 2 beds, got one bed. They put one of us in another room for a night, then set up a rollaway cot the next, then we got a 2 bed room for the last 2 nights. My friend changed rooms, packing up, 3 nights! Second: The hotel was filled with high school students every night, no supervision, running up and down the halls until 11 pm, sometimes even 3 am. Phoned front ...
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1206hayleyb said...
Make your own mind up
Travelled on 11/2025
Yes this hotel has a dirty great crane outside. Not the hotels fault. It did not bother us at all.
We only sleep in the hotel and are out and about all day.
The hotel cannot be blamed for the crane.
I was a little sceptical after reading reviews.
Our room was clean and quite large.
Everything worked as we would expect and staff were friendly and helpful.
No problems worries or issues for us...