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Reviews
Tripadvisor Traveller RatingBased on 1008 Reviews
Traveller ReviewsRanked #121 of 430 hotels in Vienna
Traveller Rating
Excellent
360
Very Good
445
Average
143
Poor
37
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
swoody said...
Good but far from great.
Travelled on 09/2025
We chose this hotel for the location and if we were to base the review on this alone it would easily be a 5. The staff are very nice and helpful. The room itself was quite dated with below average temperature control considering the price paid. Breakfast is significantly overpriced for what is provided.
We were OK but if you do happened to have any mobility issues, do not get a regular room as shower access could be ...
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Khaled J said...
Central location but rooms badly need renovations
Travelled on 08/2025
Very central location but rooms badly need renovations. If you like to enjoy your stay in the Hôtel room then forget it . If you need a place to sleep only and find yourself very close to major attraction then this Hôtel will work for you....
FarAway46659184883 said...
Bad check in experience
Travelled on 04/2025
Very unhappy with the check in process.
We felt an undertone of homophobia.
The person who did the check in got us (tall woman, short black hair) didnt explain anything about the hotel. Just gave us the keys and us my partner and I but are you going to share the same room?
Ive never felt so uncomfortable before. Worst thing is that we booked a second stay in a few days time again and have to come back as its to...
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Aron C said...
An experience that I rather forget
Travelled on 03/2025
The Manager was rude, aggressive and unhelpful. The rooms are very basic and too pricey for what they provide. Poor quality pillows and mattress. The breakfast was nice.
I do not recommend this hotel, you are better served staying somewhere else...
nigglynige said...
Superbly-positioned hotel. Ideal for your Vienna visit.
Travelled on 02/2025
Difficult to fault this hotel. It's in a great location right in the middle of the main shopping area and literally a few minutes walk from all the main attractions. The staff are friendly, welcoming and helpful with a good smattering of languages (particularly English). It was warm, plenty of hot water, comfortable, modern rooms which are clean and well presented. The only black mark was a pathetic TV system with no...
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