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Reviews
Tripadvisor Traveller RatingBased on 1009 Reviews
Traveller ReviewsRanked #120 of 430 hotels in Vienna
Traveller Rating
Excellent
361
Very Good
445
Average
143
Poor
37
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jgou40 said...
Amazing Hotel highly recommend
Travelled on 11/2025
Fantastic hotel perfect location for easy access to StephansPlatz and Hofburg Paiace. Underground 4 minute walk away to access all main attractions. We had a recently renovated room on 7th floor ideal for what we needed free safe and lovely bath. Air conditioning a little hit and miss but room was always warm. Definitely recommend....
swoody said...
Good but far from great.
Travelled on 09/2025
We chose this hotel for the location and if we were to base the review on this alone it would easily be a 5. The staff are very nice and helpful. The room itself was quite dated with below average temperature control considering the price paid. Breakfast is significantly overpriced for what is provided.
We were OK but if you do happened to have any mobility issues, do not get a regular room as shower access could be ...
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Khaled J said...
Central location but rooms badly need renovations
Travelled on 08/2025
Very central location but rooms badly need renovations. If you like to enjoy your stay in the Hôtel room then forget it . If you need a place to sleep only and find yourself very close to major attraction then this Hôtel will work for you....
FarAway46659184883 said...
Bad check in experience
Travelled on 04/2025
Very unhappy with the check in process.
We felt an undertone of homophobia.
The person who did the check in got us (tall woman, short black hair) didnt explain anything about the hotel. Just gave us the keys and us my partner and I but are you going to share the same room?
Ive never felt so uncomfortable before. Worst thing is that we booked a second stay in a few days time again and have to come back as its to...
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Aron C said...
An experience that I rather forget
Travelled on 03/2025
The Manager was rude, aggressive and unhelpful. The rooms are very basic and too pricey for what they provide. Poor quality pillows and mattress. The breakfast was nice.
I do not recommend this hotel, you are better served staying somewhere else...