Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1603 Reviews
Traveller ReviewsRanked #134 of 430 hotels in Vienna
Traveller Rating
Excellent
710
Very Good
572
Average
198
Poor
69
Terrible
54
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
W41 said...
Elegant hotel in great location
Travelled on 08/2025
A mixed experience lets get the bad out the way first:
The room wasnt ready at check-in time of 15:00 and I was just told to come back in 30-45 minutes. A simple we are sorry, please take a seat on our terrace and have a drink on the house while you wait would have been a much better option.
The other disappointment was the restaurant. Good menu, good selection of beverages but poor service. The starter came qu...
Read more
AllyfromEngland said...
Great location, comfortable and clean, ask about parking - would stay again
Travelled on 08/2025
Beautiful hotel, choosen for it's great location and price.
The hotel is located on a busy road, with a small area to stop briefly so you can check in or out. The parking nearby was very expensive (40 per night), but there was a very good multistorey car park 10 minute tram ride away which was 4 a night. We had the obvious concerns about leaving our car here, but it was clear that many very nice cars from all ov...
Read more
haylingseagoon said...
3rd Time Lucky
Travelled on 08/2025
Well, our 3rd stay here in 4 years. So convenient for Hietzing and the U4 Ubahn into Central Vienna.
Very spacious Room on the 3rd floor with Balcony and Walk In Shower.
At the back overlooking the gardens, so beautifully quiet.
Schloss Cafe is ideal for Coffees and light snacks.
We usually take Breakfast at Mario's (see separate review).
Housekeeping is not needed every day, but we only had 3 days out of 6
Hay...
Read more
ScenicDriver said...
What a disgrace, reception staff may be lying
Travelled on 08/2025
We've been here with a delegation of 14 people. The reception staff wanted our drivers to use the parking lots directly in front of the hotel for arrival/pick up/etc. They left the drivers under the impression that the parking area belongs to the hotel. After carrying the luggage and therefore leaving the car for ~3 minutes, the police presented us with a parking fine + AN ORDER FOR A TOW TRUCK!! We have not received...
Read more
Eva X said...
A charming, aristocratic Viennese hotel with some service inconsistencies
Travelled on 12/2024
I have stayed at Parkhotel Schönbrunn multiple times, both for family trips and business purposes. It is undeniably a hotel that reflects the aristocratic flair of Austria, with classic architecture and a refined ambiance.
The location is excellentjust a few steps from Schloss Schönbrunn and close to both tram and U-Bahn stations. There are also plenty of restaurants and cafes in the nearby area, which adds to the ...
Read more