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Reviews
Tripadvisor Traveller RatingBased on 1035 Reviews
Traveller ReviewsRanked #165 of 432 hotels in Vienna
Traveller Rating
Excellent
390
Very Good
371
Average
163
Poor
71
Terrible
40
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Lucy A said...
Xmas markets dec 25
Travelled on 12/2025
A bit out of the way from the main city but within walking distance to tram network and took about 15mins to get there. Trams are regular. Purchased a vienna city card but no barriers, no inspections, walked on and off with no checks.
Room was basic. Not great. Sink was inside bedroom, separate toilet and shower. Had to request kettle but had coffee machine. No fridge. Very small double, no twins if ur travelling wi...
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Suzette S said...
The rooms are poorly designed and I am shocked by the high reviews.
Travelled on 12/2025
The bathroom situation is AWFUL!! A literal water closet. Then you step back into the room. The next door is a shower closet. Then step back into room. Sink is al fresco. This setup is so unsettling.
Also, the hearing/cooling controls are in very small print. The thermostat only controls cooling. Then very small it says in winter, use radiator controls for heat, which are behind the desk, difficult to find and acce...
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Vandyckclaret said...
European Capital Cities tour
Travelled on 09/2025
Conveniently situated within walking distance from the main railway station. Hard to describe the hotel decor, shabby chic being the nearest I think is appropriate. Unusual reception area furniture made from re-cycled pallets and an abundance of indoor greenery.
Bedrooms are adequate but showing signs of use and a need for refurbishment.
Excellent choices available for breakfast.
Hotel has both bike and Vespa hi...
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Gary D said...
Comfortable and pleasant stay
Travelled on 05/2025
Conveniently located approximately 10 minutes walk away from the train station. The Belvedere 5 minutes walk away city centre approximately 20 minutes walk away. Breakfast was standard nothing special. Staff were very friendly and helpful. Room was clean and comfortable with unusual shower in the middle of the room....
Julia M said...
Excellent stay
Travelled on 05/2025
Very good hotel - clean, comfortable rooms and very relaxed atmosphere. The staff were all very helpful & friendly, particularly Peter, the restaurant manager. The buffet breakfast & bakery had an excellent variety of choice and was of very good quality....