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Reviews
Tripadvisor Traveller RatingBased on 2219 Reviews
Traveller ReviewsRanked #18 of 435 hotels in Vienna
Traveller Rating
Excellent
1330
Very Good
595
Average
184
Poor
56
Terrible
54
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
marlenes298 said...
Excelent
Travelled on 05/2026
If you are looking for an authentic, intimate, and luxurious Viennese stay, look no further. This hotel is a love letter to the citys culture. I cant imagine a more perfect way to conclude this experience than with a traditional carriage ride through these historic streets!...
Henrik E said...
Kinda stupid place
Travelled on 04/2026
Looks very good in the pictures, but it ends there.
The keys!! You have to hand it in to the reception when leaving the hotel. You get it back when returning.
You have to put the key in the lock when you are in the room, to lock the door, if not, strange people will enter your room. The standard key card system does not apply here.
I'd say, if there is an emergency, a fire or such, then you have to unlock the door...
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John M said...
Kind and welcoming
Travelled on 04/2026
Beautiful hotel with a great location in addition to the incredibly helpful and kind staff. Everyone we interacted with was a joy. Thank you very much for the very pleasant stay....
Compass16362615341 said...
Great stay
Travelled on 03/2026
Lovely hotel, very clean and staff are friendly. Location is spot on, the trams stop just outside to get into the centre. There is a lovely pizza / pasta restaurant only a 5 minutes walk from the hotel, Pizzeria Casa Piccola, great food which is reasonably priced and the owner is nice, we ate here multiple times!...
Michelle V said...
Beautiful experience
Travelled on 03/2026
Atmosphere in hotel is relaxing, ambience in room fantastic....