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Reviews
Tripadvisor Traveller RatingBased on 1174 Reviews
Traveller ReviewsRanked #122 of 430 hotels in Vienna
Traveller Rating
Excellent
508
Very Good
452
Average
131
Poor
49
Terrible
34
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
olahchristina said...
Very nice and warm staff
Travelled on 11/2025
We had a road show day presentation in one of the halls. The staff are very friendly and very attentive and helpful. Nice historic photos on the walls about Austrian political history...
Lynn S said...
Public rooms very impressive
Travelled on 11/2025
My friend and I were here for a Gala Dinner for the volunteers at Reform UK. The public rooms were very impressive and the bedrooms also. The food was 7 out of 10 at the particular event we attended - the beef being particularly gristly and not easy to chew. The bar staff were practically non-existent after 9pm and it took ages to get served at either bar and the wine waiters seemed to disappear also. I was really im...
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PBJ1977 said...
Vienna travels
Travelled on 10/2025
A nice hotel which is good value for money. It is not in the centre but it is close to tram and underground stations which makes it easy to access the centre. Schönbrunn Palace is a five minute walk away. The rooms are nice and have everything that you need. The only reason I do not give five out of five is that the walls in the corridors are in need of painting and need sorting out. Also, rooms are only cleaned ever...
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ETame said...
Convenient hotel if you are in the Shonbourn area, far from the city center, but I Metro Station conveniently close by.
Travelled on 10/2025
It is very close to the Palace which was where I was going, so it was very convenient. The breakfast is not very good. The rooms are OK air condition and Wi-Fi. OK safe box in the room. In the bathroom good bathrobe. Metro station very close by. It is far from the city center, though, what you can get easily by the metro....
4sisi said...
Far from everything
Travelled on 08/2025
Clean,safe and well equipped room.
6 Euro was charged for room service.
Restaurant in hotel was too expensive with low quality and quantity.
Tram station was in 5min.
Breakfast room was big and the food could be better.
From train station to the hotel 25.30 Euro was charged by Bolt.
Not many restaurants nearby.
Next time I will stay in Ambassador hotel as it was in the city center with many restaurants,cafes and shop...
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