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Reviews
Tripadvisor Traveller RatingBased on 1968 Reviews
Traveller ReviewsRanked #129 of 432 hotels in Vienna
Traveller Rating
Excellent
789
Very Good
770
Average
259
Poor
86
Terrible
64
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Keith and Maggi... P said...
Customer service could be better
Travelled on 12/2025
The hotel itself was modern, warm and a good 40 minute walk from the city centre. The safe was not working but we were told that their technician did not work that day (it was a Saturday in one of the citys busiest Christmas market weekends) and it was not repaired in the 3 days we were there.
We asked to pay our bill the evening before we were due to leave, as we needed to get away early the following morning to c...
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BoardingPass476592 said...
Dont bother with breakfast
Travelled on 12/2025
The hotel is in a good location and the staff are very pleasant. The breakfast was disappointing at a cost of 28 euros per person. They didnt replenish the food quickly enough to cope with the number of people. I couldnt get water for tea or croissants one morning. Breakfast was not a pleasurable experience as finding a seat was challenging! The breakfast room wasnt big enough to cope with the volume of guests. W...
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LornaM189 said...
Lovely hotel, reception staff need more customer skills and training
Travelled on 12/2025
We returned to this hotel for our second visit to Vienna. It's a lovely hotel, but is let down by the quality and attitude of some members of the reception staff. We arrived before check in time, but were checked in (or so we thought) and told to return for 3 p.m. when our rooms would be ready. On return a new person couldn't find us on their system and then the issues began! Our friends were given a tiny room on the...
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Trail65160604553 said...
Adequate Hotel
Travelled on 11/2025
Hotel is adequate. Booking was easy. Be aware that there is no in room control for heat. The thermostat only allows you to cool. So, traveling outside of summer you will be stuck with whatever they decide to set the temperature at (we thought it was on the cold side). Shower is a large glass cube in the center of the room - fine for couples, but probably not for families.
Couple of other things were not as described...
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Cindy Rose T said...
Modern spacious room!
Travelled on 10/2025
October 2025
We stayed at Flemmings Selection Hotel Vienna and had a smooth, comfortable experience.
Check-in was quick and efficient. The front desk staff were polite, professional, and made us feel welcome right away. We were given key cards to our room and headed up without delay.
The location is central and convenient perfect for exploring Viennas historic sites, shopping districts, and public transit conne...
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