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Reviews
Tripadvisor Traveller RatingBased on 1941 Reviews
Traveller ReviewsRanked #120 of 415 hotels in Vienna
Traveller Rating
Excellent
781
Very Good
762
Average
253
Poor
83
Terrible
63
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jenna G said...
Scammers who hold money without authorisation. STAY AWAY!
Travelled on 03/2025
This hotel is extremely dishonest and downright scammy when it comes to taking payment. There was no option to pay booking directly, instead the hotel took a HOLD for the full amount (when I assumed this was payment, not a hold). I never signed anything allowing this nor was this explained to me.
Upon checkout I was surrounded by hotel staff and they demanded payment in the full amount AGAIN, then telling me the hol...
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MoniqueV937 said...
I love the hotel not the restaurant
Travelled on 02/2025
So I was sceptical on the .fixed reviews but went with my gut. It's actually a really great hotel. I saw on the day I arrived abetter deal on booking.com I was able to cancel and get a new room with an AMAZING view. A balcony. It's amazing. Yoy can cast yiur tv shows to the tv which is great. Very central. Def worht it
The restaurant part of the hotel is so dismall. Bar stagg far and few between, asked the barte...
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juliapossebon said...
Lovely stay
Travelled on 01/2025
Very nice stay and very nice service. Location is excellent! Right next to the underground station and several shops.
Going to the sauna at the end of the day was very relaxing.
Definitely returning next time.and the staff was very friendly.
Room was clean and comfortable....
MrVMalta said...
Decent hotel - shame about glass showers in the bedroom
Travelled on 02/2024
This hotel is nice and comfortable, priced accordingly but the glass showers situated in the bedrooms are awkward since not every two people travelling together are a couple. Me and my friend had to repeatedly leave the room while the other one was showering which was truly bizarre.
There is a bar within a hotel but if you travel during quieter months, youll find it difficult to hail a member of staff to serve you...
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fredi1911 said...
Lack of consideration for the situation created in Israel
Travelled on 12/2024
I had a hotel reservation on 12/24/24 for 6 nights booked through Booking.com at a cost of 1200 euros and I had to fly with Austrian Airlines. On 12/5 the airline announced that it was canceling the flight from Israel and postponing the flights to the end of January 2025. I immediately informed the hotel that I would not be able to arrive due to the situation that had arisen, and even though I had booked with cancell...
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