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Reviews
Tripadvisor Traveller RatingBased on 911 Reviews
Traveller ReviewsRanked #122 of 415 hotels in Vienna
Traveller Rating
Excellent
323
Very Good
416
Average
96
Poor
34
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ocpair29 said...
Wow...not good at all
Travelled on 02/2025
Our arrival to this hotel left us late at night, initially, with a positive view. We were told breakfast was included and shown where to go. Our room was extremely small, we knew this, but there was no room for the luggage. We managed and were not too disappointed with this. The room had a street view, which we appreciated.
About 30 minutes after check-in we double-checked the lock and opened the door to a stron...
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kmmymcc said...
Avoid- smells like a sewer
Travelled on 02/2025
Gag! The bathroom smelled nauseating. Like an underground sewer! I reported it to the front desk and asked to be switched to another room, but they said none was available. All they did was send a staffer up with a can of air freshener. I had to hold my breath while quickly using the toilet. And I skipped the shower. Avoid!...
robert_paterson936 said...
Extremely disappointed
Travelled on 12/2024
The room on the second floor at the rear above the kitchen, had an unpleasant odour. We asked if we could change rooms. They provided a room on the 5th floor. The rooms are dated but functional. The shower screen felt like it was going to fall off every time you moved it. The food in the restaurant is ok but nothing special. The best part of the trip though, was being woken on Monday morning at around 7:00am to the s...
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Maria S said...
Disappointed
Travelled on 12/2024
I had an incredibly disappointing stay at this hotel. The treatment I received was absolutely shocking. The keys to my room broke, and when I approached the hotel staff, their attitude was rude and unhelpful. To make matters worse, they charged me 100 euros for the broken keys because I broke it and he also said it is the first time that happened on this hotel !!!. I asked to speak to the manager, but was told that ...
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sparkyaz said...
Great place, with everything you need nearby.
Travelled on 11/2024
I had a three night stay in Nov 2024. It was a small single room but had everything I needed. Super clean. Its in the center of town. Lots of restaurants and attractions all in walking distance. Vienna in that area is very flat, so walking even for an older guy was easy. Its about 200 meters from the subway, that will get you everywhere. I thought the breakfast was a bit high priced, so I didnt use it. But Vienna ...
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