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Reviews
Tripadvisor Traveller RatingBased on 2734 Reviews
Traveller ReviewsRanked #72 of 431 hotels in Vienna
Traveller Rating
Excellent
1636
Very Good
700
Average
231
Poor
83
Terrible
84
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Stacie S said...
Could so easily be so much better
Travelled on 12/2025
Came here as diamond members with additional rooms booked for family. Most European hotels will provide free breakfast to additional rooms but not this one. Which is fine, its the luck of the draw I guess but they are very matter-of-fact about it and lacking a customer service vibe which is never easy after long travel hours. Especially as they honored it in the past. The rooms are still great but the amenities are ...
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David M said...
Christmas Market in Vienna
Travelled on 12/2025
Had a very pleasant experience at the Hilton Vienna Plaza. Staff was very courteous and helpful. Rooms were pleasant - King bed. Would certainly stay upon return for more adventures - beyond the beautiful Christmas Markets - in Vienna...
ozan f said...
Disgusting stay
Travelled on 12/2025
Let me share what I experienced in this hotel on Friday 5th respectively and potential victims will evaluate to stay here or not. First problem was elevators. And at least 4-6 hours elevators was off due to technical problems. The reception mentioned that this situation is an electricity problem of whole Vienna which was totally lie. Anyway, it happened but another problem is I had to use dark stairs 2 times to go my...
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Sarah R said...
Perfect. Stunning hotel with amazing staff & facilities in a wonderful location
Travelled on 11/2025
From check-in with the most delightful young man, Gard, to check-out, our stay was perfect. The rooms were spacious, spotless, warm, well appointed and the beds so comfortable. The bathroom had both a bath & separate shower with 2 sinks. Beautiful. The location is also wonderful, with a very short walk to attractions. Taxis are found at the rank bang outside if you need them which is helpful. The bar (Denis was grea...
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Sally B said...
Christmas market break in Vienna
Travelled on 11/2025
Lovely hotel in a good location. With a short 10 minute walk to the local Christmas market. Rooms clean and functional. We booked an executive room which included lounge access, which we found very good indeed. Lovely breakfast included, along with soft drinks, tea coffee etc and savouries all day. Happy hour included soup and a selection of salads and sandwiches, along with alcoholic drinks. Staff have been most hel...
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