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Reviews
Tripadvisor Traveller RatingBased on 2745 Reviews
Traveller ReviewsRanked #76 of 432 hotels in Vienna
Traveller Rating
Excellent
1641
Very Good
700
Average
233
Poor
84
Terrible
87
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Byett said...
The Stay was fine but be careful of spurious charges and they will try to keep anything you leave. BAD FOR HILTON BRAND
Travelled on 01/2026
The stay was nice. Rooms were clean and usual standards of a Hilton Hotel. We stayed over the New Year and location is good.
The minibar can be filled from the marketplace in reception which was very convenient then comes the issues:
I had paid for my 2 rooms in advance but at checkout I was told nothing to pay but 2 amounts in excess of Euro 440 total were taken. I got it refunded but took time and effort du...
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Ramon G said...
Terrible Experience Complete Failure of Care After Serious Incident
Travelled on 12/2025
I never imagined writing a review like this, but what happened during our stay at the Hilton Vienna Plaza left such a deep mark that remaining silent would feel dishonest.
My wife and I were staying at this hotel to celebrate our 47th wedding anniversary, a milestone that had been carefully planned and was meant to be joyful and memorable. Instead, it became one of the most distressing trips we have ever experienced...
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CawketyCrow said...
Lucas is a superb Hilton Brand Ambassador!
Travelled on 12/2025
We are 3/4 of the way through our 7 night stay over the New Year period, and as per usual we have enjoyed every moment of our stay. This Hilton is superbly well located, offers great quality rooms & amenities, and has many superb team members! We have stayed here approx 5 or 6 times over the past 5 or so years, in their Junior Suites & Corner Room Categories (we actually prefer their corner rooms as they are much coo...
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do_i_travel_2much said...
Best Location
Travelled on 12/2025
We had an amazing Christmas stay here the location is perfect we were able to walk around the town so easily and see all the markets and attractions, the staff was anazing special thanks to Abdul Kader he went above and beyond for us...
motubound said...
Vienna Stay PERFECTION
Travelled on 12/2025
Splendid location and such incredibly friendly staff from every level. Breakfast buffet was delicious and fresh fruits were extraordinary. I especially appreciated the sweet lychees and dragon fruit. The DIY mimosa with fresh orange juice is a true delight. Their daily smoothie concoction was also on point.
From front office to wait staff to housekeeping, we were greeted with smiles and helpful attitude. I emailed C...
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