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Reviews
Tripadvisor Traveller RatingBased on 2735 Reviews
Traveller ReviewsRanked #70 of 432 hotels in Vienna
Traveller Rating
Excellent
1637
Very Good
700
Average
231
Poor
83
Terrible
84
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Geraldine F said...
Determination to help guests in Vienna
Travelled on 12/2025
My son and his partner very kindly treated me to a fabulous city-break at the Hilton Hotel in the centre of Vienna on 5-6 December 2025. The aim of our trip was, besides spending a couple of days together, was to enjoy some of the wonderful Christmas markets in the Austrian capital, as well as visit its stunning Art History Museum housed in the Belvedere Palace. While we were at the Hilton Hotel (a convenient two min...
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Stacie S said...
Could so easily be so much better
Travelled on 12/2025
Came here as diamond members with additional rooms booked for family. Most European hotels will provide free breakfast to additional rooms but not this one. Which is fine, its the luck of the draw I guess but they are very matter-of-fact about it and lacking a customer service vibe which is never easy after long travel hours. Especially as they honored it in the past. The rooms are still great but the amenities are ...
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David M said...
Christmas Market in Vienna
Travelled on 12/2025
Had a very pleasant experience at the Hilton Vienna Plaza. Staff was very courteous and helpful. Rooms were pleasant - King bed. Would certainly stay upon return for more adventures - beyond the beautiful Christmas Markets - in Vienna...
ozan f said...
Disgusting stay
Travelled on 12/2025
Let me share what I experienced in this hotel on Friday 5th respectively and potential victims will evaluate to stay here or not. First problem was elevators. And at least 4-6 hours elevators was off due to technical problems. The reception mentioned that this situation is an electricity problem of whole Vienna which was totally lie. Anyway, it happened but another problem is I had to use dark stairs 2 times to go my...
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Sarah R said...
Perfect. Stunning hotel with amazing staff & facilities in a wonderful location
Travelled on 11/2025
From check-in with the most delightful young man, Gard, to check-out, our stay was perfect. The rooms were spacious, spotless, warm, well appointed and the beds so comfortable. The bathroom had both a bath & separate shower with 2 sinks. Beautiful. The location is also wonderful, with a very short walk to attractions. Taxis are found at the rank bang outside if you need them which is helpful. The bar (Denis was grea...
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