Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2429 Reviews
Traveller ReviewsRanked #61 of 409 hotels in Vienna
Traveller Rating
Excellent
1257
Very Good
891
Average
199
Poor
43
Terrible
39
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
764saeedp said...
Terrible receptionist
Travelled on 12/2023
We had stay 14th - 17th December
I have no decision write about room or services
I wanted to write about the Receptionists ( David and Michelle)
They are so rude and insolent!
I had sore feet, and couldn't walk correctly.
When I passed in front of the reception, They made fun of my way of walking.
They should be in kindergarten!...
ChezHugo777 said...
Amazing hotel great staff!
Travelled on 11/2023
We really enjoyed our stay here. Its a great location you can walk to District 1. The hotel was amazing we loved the spa sauna. The staff were so kind and helpful especially David who took time out to show me how to get to places on the map. We will return next September to explore more of Vienna and stay here. The breakfast was excellent....
Dale I said...
A great stay at the Imlauer - great staff, comfortable rooms and good location
Travelled on 09/2023
A fantastic experience at the Imlauer Hotel in Vienna. I stayed in one of their standard , courtyard facing rooms which was modern, clean and very comfortable. The wifi was good and the airconditioning worked beautifully in the warm September weather. We were there for 4 days of meetings and used their hotel meeting room, which was set out perfectly and offered everything that we needed.
Kudos to their awesome staff...
Read more
ahs4y said...
Good enough hotel in a decent area
Travelled on 07/2023
It was a nice little hotel in a quiet and safe place and 10 minute walk from the town square and shorter walk to restaurants and cafes in the area. The room itself was enough for a family of 4 (1 double bed and 2 sofa beds) as it was one big room (so little privacy). The air-conditioning wasn't great for the size of the room so we felt hot. But the worst thing was the split bathroom - toilet in one area requiring com...
Read more
pat-artesia said...
Best customer service!
Travelled on 06/2023
The hotel suited our needs and the bathroom was huge! But what I wanted to say was after we left I was at the airport when I realized that I forgot my airPods back in the room. I called and the housekeeper found them and the front desk agreed to mail them for me back to the US since we were going to travelling for about 3 weeks. I just got them and I couldn't be happier! I highly recommend them for the service of goi...
Read more