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Reviews
Tripadvisor Traveller RatingBased on 875 Reviews
Traveller ReviewsRanked #92 of 436 hotels in Vienna
Traveller Rating
Excellent
396
Very Good
333
Average
98
Poor
30
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mustafa E said...
HORRIFIC EXPERIENCE: Massive Safety Scandal and Extremely Hostile Staff! Avoid!
Travelled on 05/2026
Worst experience ever. Unacceptable behavior. There is an old, extremely rude man at the reception who completely ignored us to set up tables. When we spoke up, he aggressively yelled at us to 'learn to wait' and insulted us. He then told us to cancel and leave. My 2.5-year-old son was terrified by his aggressive behavior. He speaks with an incomprehensible, hostile accent and almost threw the keys at our faces. He r...
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Explorer48500964869 said...
Good located hotel
Travelled on 02/2026
Excellent location to city centre, very friendly front of house gentleman and breakfast ladies, missed not having tea& coffee facilities in the room, However the was mini bar in the room and we had a great view...
Gordon M said...
Exactly What We Needed
Travelled on 12/2025
Exactly what was required. Stayed for 4 nights - 7 Dec 2025 arrival, departed 11 Dec. Location is excellent - a 15 walk to the Museum Quarter along Mariahilfestrasse and 5 minutes further to the Parliament, Town Hall and main Xmas Market. Neubau Metro Station is 2 minutes away.
The place is clean, accessible and warm. The rooms have all you can reasonably expect. They are cleaned daily. George (reception) was ...
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hazy6 said...
Great location
Travelled on 09/2025
Just returned home yesterday after 4 nights in Hotel Pension Continental.Location is fantastic.Hotel was welcoming and clean.Breakfast is continental,meat cheeses,bread fruit.Lovely coffee.Definitely would recommend.Loved Vienna !...
Dina L said...
Travelled on 07/2025
We stayed here for 2 nights to explore the city of Vienna. Our first time here in Vienna. It is our third country to visit in our Europe city tour package.
The hotel did not disappoint us. Good room and pleasant staff. Breakfast was continental which was okay (my husband and I both preferred cooked breakfast). The location is okay too.
When we were there, we had to walk for a few miles to see attractions ...
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