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Reviews
Tripadvisor Traveller RatingBased on 1259 Reviews
Traveller ReviewsRanked #30 of 432 hotels in Vienna
Traveller Rating
Excellent
844
Very Good
329
Average
49
Poor
24
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MDT28 said...
Absolutely 10 stars. And more!!!
Travelled on 12/2025
It felt like home!!! The reception staff, Michele and Katarina, go BEYOND to make you feel at home. They expertly answer questions and offer suggestions for things to do and delicious meals to savour in Vienna. Michele and Katarina were always spot on!! The hotel is located in the most central area! Steps away from EVERYTHING!! The St Stephen Christmas Market is just around the corner!! The rooms are spacious and cle...
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Felicity J said...
Great hotel, lovely staff, amazing location!
Travelled on 11/2025
We loved our stay at Hotel Kaiserin Elisabeth! Fantastic location in the historic centre, within walking distance to Hofburg, multiple Christmas markets and museums. Also close to stephensplatz station which made getting to Schonbrunn and Belvedere very easy. A special thanks to Katalin at the front desk who welcomed us very warmly when we arrived and was absolutely lovely to us in every interaction - was great to ha...
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Nicole P said...
Absolutely exceptional
Travelled on 11/2025
Very polite, helpful, accommodating, pleasant staff. I appreciate them all so much. Beautiful establishment. Great location. Safe, very confortable. One of the best hotels that I have stayed in....
pyramidpeak said...
Beautiful Hotel in Vienna
Travelled on 09/2025
Stayed here 3 nights in late September, 2025. Very nice, stylish, comfortable hotel. Excellent breakfast. Helpful staff, but reserved. Comfortable bed and good shower. Clean, large room. Walkable to Vienna's major sights. On a pedestrian street, so no transportation to the hotel entrance. But it's a very short walk for you and your luggage. Would stay here again....
Jeffrey D said...
Beautiful hotel in Central Vienna
Travelled on 09/2025
Beautiful hotel, plaque inside the door lists famous people who have lived in that building, terrific breakfast, easy to walk to museums, churches (St. Stephens right around the corner), Opera House, Stadtpark, shopping and restaurants. Friendly and professional staff, lovely lobby. Very classy place, would be happy to return....