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Reviews
Tripadvisor Traveller RatingBased on 1265 Reviews
Traveller ReviewsRanked #29 of 432 hotels in Vienna
Traveller Rating
Excellent
848
Very Good
331
Average
49
Poor
24
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Marmys said...
Amazing! Better than Ambassador!
Travelled on 01/2026
I had a single room (301). Simply the best! Cozy, perfectly cleaned, warm.
The breakfast is pretty poor but in Vienna you can just go and have tasty sandwiches all around!
Is perfectly located near Stephansdom, at the Steffl corner. It just became my favorite place in Vienna!...
Gabby2903 said...
A good quality hotel in central Vienna
Travelled on 01/2026
HKE is a quaint and elegant hotel very centrally located to the main street of Vienna. It is a bit "dated" in that it has been there a long time but it is quite well appointed. We had a superior room which was very spacious. It had an entry room, a lounge/sitting room, large bedroom with a king-size bed and the bathroom had a large shower and separate bathtub. The staff were friendly and helpful and provided directio...
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809daxc said...
Fantastic Staff and Location
Travelled on 12/2025
great location right in the heart of old town Vienna. You are within walking distance of many of the main sites and plenty of restaurants.
Also want to give a shout out to the staff who are fantastic. We had a booking issue with the wrong dates entered into the system and the courteous staff worked diligently to get our room situation worked out and did so very quickly.
Family had a fantastic stay...
Bill H said...
Perfect location in District 1 of downtown
Travelled on 12/2025
We only had a short visit, but enjoyed all of it. The hotel is well laid out, the rooms are large by European standards. The beds are comfortable and the rooms quiet enough to get a good nights sleep. It's located just around the corner from plenty of shops and restaurants; can't go wrong here....
happytriptaker said...
The best of historic elegance and modern convenience
Travelled on 12/2025
We really enjoyed our stay at this lovely hotel combining the best of historic elegance and modern convenience. The location couldn't be better: steps from a subway stop in the historic pedestrian district. Our room was spotlessly clean, spacious and comfortable. The bed was a bit firm for my taste but my husband loved it.
Be sure to take the breakfast add-on when you book. Breakfast was abundant and delicious. T...
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