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Reviews
Tripadvisor Traveller RatingBased on 1657 Reviews
Traveller ReviewsRanked #202 of 432 hotels in Vienna
Traveller Rating
Excellent
386
Very Good
708
Average
367
Poor
106
Terrible
90
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Scenic38409461807 said...
Not Recommended! Not 4-star standard very poor noise insulation & maintenance issues
Travelled on 12/2025
We booked this hotel expecting a 4-star standard, but the actual experience was very disappointing and did not match the listing. The building and room are in poor condition with visible wear and tear, including cracked and peeling paint, damaged fixtures, and exposed wiring near the bedside light, and from the carpet, it is evident that their cleaning service is not done properly. The overall upkeep is far below wha...
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mohamedaG6878XW said...
Terrible hosting
Travelled on 12/2025
I have just arrived to Leonardo hotel in Vienna. My booking was comfort room with all pictures at website refer to king size bed with average space in the room. But what I actually find is terrible small room with very small bed and annoying sliding roof over my head. I asked reception to change my booking although they refused and informed me that all rooms are occupied.
I am very disappointed with such room which ...
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milosnick91 said...
Great value ⭐️⭐️⭐️⭐️⭐️
Travelled on 11/2025
The hotels location is phenomenal, the rooms are exceptionally clean, everything is in excellent condition, and you have everything you need in the room. Im truly satisfied with my stay at this hotel, and its definitely my first choice from now on whenever I visit Vienna!...
mb74_england said...
Good location at a reasonable price
Travelled on 10/2025
A well located (few minutes walk from Westbahnhof metro) and reasonably priced hotel. No frills, small room and a good nights sleep. Breakfast was satisfactory although the hot food and fruit could be improved upon. Would stay here when I next visit Vienna for the Erste Bank ATP tournament....
Thekingsolomon said...
Disappointing, dirty and not professional
Travelled on 07/2025
The hotel is located very close to the west train station, not city center but reachable to public transportation in minutes. The front desk staff arent professional nor efficient ( wearing jeans and t-shirt ) . We booked a triple room and got a regular room. The room was tiny, dirty and lack basic maintenance ( see photos). Very dissatisfying that we had to switch to another hotel. Not coming back for sure....