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Reviews
Tripadvisor Traveller RatingBased on 1831 Reviews
Traveller ReviewsRanked #134 of 436 hotels in Vienna
Traveller Rating
Excellent
704
Very Good
763
Average
260
Poor
69
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Daniela M said...
Excellent hotel
Travelled on 05/2026
It was an excellent hotel, nice room and excelent breakfast. The subway is very close and it was very easy to reach all the main attractions...
K6791DKdavidj said...
Watch the details when booking or you'll be sorry!
Travelled on 05/2026
Location is almost good - about 30 minutes walk to city centre or 20 minutes to the subway station.
Rooms - small, dated, dusty , almost feeling sick. The carpets must be vacuumed ASAP;
THE TOILETS ARE FROM THE ERA OF THE EMPEROR!!!! MUST CHANGE THEM! HORRIBLE!
The breakfast is ok! Good Quality....
D4255ZFlynm said...
Great hotel, location, breakfast.
Travelled on 04/2026
Wonderful hotel. Great value for money and a wonderful, central location. Breakfast is great- not just continental as some European hotels are. Adjoining restaurant is good (but pricey) Bonus is the Hofer (Aldi) next door. Grab a sandwich for lunch or a bottle of wine for later. (£28 in the bar!) As long as you realise everything closes on Sundays....
J b said...
City 4 day break
Travelled on 04/2026
Quaint good location but disappointed no lounge or bar area open to use.
Staff very friendly but surprised had to ask after two days if room was going to be serviced. My single mattress of twin had springs coming through! Would have preferred just shower as shower wrong end of bath as screen could not open against sink so very slippery having to get into shower from other end of bath!
Breakfast and restaurant very g...
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Cambspoppy said...
City break.
Travelled on 04/2026
We stayed at the Mercure for 4 nights and found it was well located to explore the city. A lot of the sights were within 20 minutes walking distance and the railway station is around a 10 minute walk with a rail link to the airport and also an underground terminal which we made use of. Tickets for the underground are easy to obtain from the ticket machine.
The hotel staff were all lovely, very friendly and helpful. ...
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