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Reviews
Tripadvisor Traveller RatingBased on 1064 Reviews
Traveller ReviewsRanked #76 of 436 hotels in Vienna
Traveller Rating
Excellent
605
Very Good
301
Average
99
Poor
26
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Christopher W said...
Great Hotel
Travelled on 06/2026
Still a great hotel, have stayed here ever since it opened in 2017. Staff are friendly, especially Shan on reception. Rooms are good size with all amenities. We stayed on the 18th. floor with exceptional views over Vienna.
The location could not be bettered 3 minute walk from Hauptbahnhof ( main station)...
KLS1949 said...
A great option right outside the Hbf
Travelled on 06/2026
Take the Canettistrasse exit from the station and it is a 5 minute stroll from there. Clean, generously sized rooms....quiet and very comfortable. Friendly, helpful staff. Just a 10 minute walk to the D Tram to get to all the city tourist attractions...easy...peasy.
We were quoted 29 E pp for the buffet breakfast, which was way over the 16 - 21 E that we have been paying, so we ate at Bahn City, alongside the st...
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fernandohf4 said...
Great hotel. Next to hop on hop off
Travelled on 05/2026
Great hotel. No complaints!!! Very modern buildings, great appliances, good bed. The room is not the biggest I've seen, but enough for a couple.
It's not in the heart of vienna, but it's a 10min drive, next to the main train station and pretty much in front of a hop on hop off stop
Ps: I could use a shower curtain...
ravindrav48 said...
A very convenient hotel
Travelled on 05/2026
We had an excellent stay at this hotel. The rooms are little congested for 4 people but has good amenities like locker, TV, dryer etc. The best part is the location as it is just 1 min walkable distance from Vienna central station. You also get to use their gym and spa facilities. There is restaurant as well in the hotel. Overall satisfied....
cambridgel2021 said...
The worst customer experience ever!
Travelled on 05/2026
I booked five rooms for a small group of friends, and I am still shocked by what happened during our check-in.
We arrived at around 23:50, after having already sent all passports and room allocations in advance to make the check-in process smooth. Unfortunately, the experience at reception was extremely disappointing. The staff member on duty was rude and unprofessional from the start, even complaining about my surna...
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