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Reviews
Tripadvisor Traveller RatingBased on 4310 Reviews
Traveller ReviewsRanked #7 of 432 hotels in Vienna
Traveller Rating
Excellent
3599
Very Good
582
Average
92
Poor
26
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ragnheidur E said...
Wonderful hotel with staff that goes the extra mile...
Travelled on 01/2026
Loved this stay!
The hotel was so beautiful, and I loved the different design theme of the suites. I got the gorgeous Istanbul themed number 23...
Examples of the little gestures that gave the extra something:
Online check in before you arrive and prosecco upon arrival
Lovely staff took you to the suite to show you around
The rubber duckling
The sweets on the pillow every day
The breakfast, with the selection of c...
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Justina P said...
High quality
Travelled on 01/2026
Charming, cosy and original hotel. Design rooms. High quality service. Great variety in the breakfast. Loved selection of teas, local produce and healthy options.
Lovely service for afternoon tea with cake. Great common areas for work / meetings / relaxation. Great place for events.
Very close to main attractions. Really worth it!...
Vesna S said...
Overall, my experience was excellent. The hotel exceeded my expectations in every aspect cleanliness, comfort, service
Travelled on 01/2026
Excellent stay! Everything was perfect the room was clean and comfortable, the staff was friendly and professional, and the overall atmosphere was very pleasant. I truly enjoyed my stay and would highly recommend this hotel....
anettel700 said...
Perfect weekend
Travelled on 01/2026
Warm welcome feeling like being home. Piano player for tea time. Helping to fix the dress for the ball and even helped after the stay to deliver something to a store. Room was clean charming and all was superb....
Kent M said...
Winter in Vienna
Travelled on 01/2026
Not too far from the main sites, very friendly staff, the room was perfect, great light and wonderful shower, the housekeeping was excellent, especially with all the mud coming in from the snow outside. We experienced no noise and slept very well,
The breakfast was outstanding, good choice for all and egg dishes to order ala carte best selection of teas I have experienced.
Guests should be aware that this is a bout...
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