Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1598 Reviews
Traveller ReviewsRanked #14 of 189 hotels in Warsaw
Traveller Rating
Excellent
1164
Very Good
314
Average
77
Poor
20
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Derik A said...
NOT A 5* STAY!
Travelled on 06/2025
When we were first shown our room, we were horrified!
There was a high window which wouldn't allow anyone to look out, the lighting was non existent with no bedside reading light.
The room itself was dark and dreary and due to the dormer ceiling, one is likely to bang one's head.
We complained to reception who were unable or unwilling to change our room until we contacted our travel agent.
Our new room was much imp...
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catinthehat336 said...
Great location, beautiful hotel
Travelled on 06/2025
Its a beautiful hotel right on the edge of old town. The hotel is nice from outside in. We arrived 2:45p, check in isnt until 3pm and sure enough, room wasnt ready but should be ready in 15min. And it was. At 3:01 young girl at desk announced, your room is ready. There were actually housekeeping staff on our floor when we got to room so its possibly true, coincidentally. Anyway, the room is nice, nicely...
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Palina S said...
Amazing staff, elegant rooms and delicious breakfast!
Travelled on 05/2025
⸻
I had a wonderful stay at this hotel! Everything was perfect. The best part of the experience was the staff they were absolutely amazing! kind, attentive, and great mannered. The rooms are beautifully designed in an elegant, classic style, which added a special charm to the stay. Breakfast was delicious with a great variety of options, and the spa was also excellent very relaxing and nice after long day of expl...
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Paweł M said...
Unique pearl in Warsaw
Travelled on 05/2025
Excellent hotel with lovely decorated lobby. Rooms are spotlesly clean and staff is super helpful. You need to try breakfast and their oysters at weekends. One thing is that maybe you need to check wifi connection because sometimes it was a bit choppy....
Tomasz K said...
Ideal place for first-time visitors to Warsaw
Travelled on 05/2025
My partner and I stayed here for the weekend, and we really liked it. The hotel is conveniently located, with the old town within walking distance. The reception staff were friendly and provided us with a city map with important locations marked....