Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1604 Reviews
Traveller ReviewsRanked #14 of 195 hotels in Warsaw
Traveller Rating
Excellent
1168
Very Good
315
Average
78
Poor
20
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MmeReverie said...
Beautiful Hotel, Great Stay
Travelled on 02/2026
This was one of the best hotels my husband and I stayed in on our month-long trip to Scandinavia and Eastern Europe. The hotel is in an excellent location just a short walk to the center of old town as well as many restaurants and convenience stores. A plate of truffles awaited us on our arrival, which was a very nice touch. The room was spacious, clean, and beautifully decorated. The bed was comfortable. The bathro...
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Gabby2903 said...
Good but could be a bit better
Travelled on 01/2026
I would have given five stars but for a few shortcomings. For a start the website suggested that our deluxe double room had a separate sitting area which it didn't. It said there was a separate shower which there wasn't. There was no coffee machine as virtually every hotel has these days, and the tap system for the bath/shower is more complex than it needs to be to the point that the night staff on duty when we arriv...
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Agazinha B said...
Falls short of a 5* service
Travelled on 12/2025
We stayed in the Presidential Suite for 5 nights. I love the quiet location and the neighbourhood of this hotel. It was nice and quiet and dressed up in a very Christmassy way which was lovely. The food at the restaurant was also very good.
However, i feel that the service in this hotel falls far short of a 5* property. The staff at breakfast is not trained to do anything .. there are quite a few waiters but all the...
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GSmiley33 said...
Thank you for your kindness
Travelled on 12/2025
During a very difficult family time (I was in Warsaw for a family funeral), the hotel staff went above and beyond to support me. Their kindness and professionalism made an incredibly hard period feel more manageable. Nothing was too much trouble, and the care shown was genuine and deeply appreciated. Im very grateful to everyone involved and wont forget the compassion shown to me.
Also, the room was terrific, and...
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Zaryana P said...
Nice atmosphere, excellent bed and very good breakfast. Small swimming pool and a little sauna with Himalayan salt.
Travelled on 12/2025
Nice atmosphere, comfortable bed and a very nice breakfast. Small swimming pool and a little sauna with Himalayan salt....