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Reviews
Tripadvisor Traveller RatingBased on 3553 Reviews
Traveller ReviewsRanked #9 of 190 hotels in Warsaw
Traveller Rating
Excellent
2379
Very Good
975
Average
127
Poor
48
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Selma M said...
lovely hotel with even more lovely staff!
Travelled on 01/2026
A lovely newly-renovated hotel opposite the Palace of Culture and Science. What impressed me most is the friendliness and the competence of the staff. Paulina at the reception helped me with everything from booking spa treatments to helping me with the work station that I found also really great.
Our room on the 6th floor was very spacious albeit it was a loud in the morning because it was situated next to housekeep...
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Flyer47451 said...
Still very good, breakfast superb, disappointed with sone staff
Travelled on 11/2025
For over 20 years this has been the go-to hotel in Warsaw for my entire family and I.
Still very good, rooms are fine in general but showing some minor signs of wear. Breakfast superb and frankly difficult to beat.
Location is great, within walking distance of magnificent Old Town, Nowy Swiat, Zlote Tarasy etc.
One area for improvement however is with some of the staff members. Some are particularly dour and look...
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KCJenRN said...
A wonderful, historic hotel
Travelled on 11/2025
We loved this historic hotel! From the beautiful reception area, to the lovely bar, to the luxurious rooms. The staff were friendly and helpful. The rooms were spacious and comfortable, the beds were great, and the bathrooms were nice with ample storage. The heated towel rack was a nice touch.
We spent several evenings in the bar and the food was very good, especially the Polish soup (Zurek). There is a spect...
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itai b said...
Long weekend at Warsaw.
Travelled on 11/2025
Elegance structure (Historical)
Lovely stuff
Great breakfast (variety, taste, clean)
Room with a view to the city
Near all .. restaurants shopping
The bar & restaurant are excellent.
I had a late flight.. I was allowed to stay without no problem until 15.00 .
Great...
swoodruf said...
Lovely Hotel with Great View
Travelled on 10/2025
Terrific hotel located in a prime spot very near shopping and Jewish Quarter. My room was quite small, but it was lovely. The view was spectacular. The breakfast buffet was very nice. Staff was very helpful. This older building is well taken care of. Love all of the flowers upon entry....