This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 973 reviews
- Official Rating
- Floors: 2 or 3
The ultimate action-packed holiday
- 'HV Live' entertainment, exclusive to Holiday Villages'
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities ► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
Premium Suite with Limited Sea View and Balcony or Terrace
Superior Suite with Limited Sea View and Balcony or Terrace
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all the family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
TripAdvisor Reviews Show more reviews »
Myself, wife and 3 year old daughter Stayed at the hotel for 11 nights beginning the first week of May. We booked through Thomson/first choice. To be honest I was pretty sceptical about visiting the holiday village type hotel but my wife talked me into it. We arrived around midnight, checked in and were driven by golf buggy to our room where we had a fully stocked fridge waiting for us which was great after a long day of traveling. The hotel itself is vast with plenty of sun loungers without the 7am rush to get a bed. In fact there was no rush at all. We normally sat at the quiet pool next to the water slide which was a perfect depth for our wee one. The main activity pool is one of the biggest I've seen. We went for a family room which was clean, loads of space and tonnes of storage. Our daughter went to the kids club daily. Can't praise the staff highly enough. All super friendly and professional. My daughter really came out of her shell. Food - like all major hotels, they cater for the masses. Always loads of choice and to be honest it was decent quality, especially breakfast. There was times it was repetitive but for me that's to be expected. There was a few times there was nothing in particular I liked but that was more down to personal taste than choice. Be realistic when it come to the food. I read some reviews and people go on as if they expect Gordon Ramsay to be cooking for them. It's an all inclusive in Spain! A real disappointment was the wifi or lack of it. It's so slow and at times was difficult getting a connection. If you stay in reception it wasn't too bad. Also it was completely down for a few days. The staff throughout were fantastic. Everyone we met were extremely friendly and happy to help. If you have kids then this place has everything to keep them busy, kids club, soccer camp, swimming lessons, soft play, mini golf and there's a new kids water play park just opening. I've relaxed more on this holiday than any other in the last couple of years!! We are even considering returning next year. One thing I will mention is that we came here during school term and I think it could be chaos when term time finishes. All in all had a great time ðð»ð More
Football academy over 4's ONLY
H block quietest if going bed before 11pm we upgraded to d block room refurbished all white and coffee machine and PS4 in room which we didn't use. Regretted moving as h block was so much quieter. The food is fantastic albeit cold. I loved eating the BBQ between 1-3pm we found the quiet pool best with our 3 year old learning to swim. My 3 year old was looking forward to the slide with daddy but adults are not allowed down. Our rep Daniel bristow was amazing and his service was second to none. The entertainment was brilliant on the outdoor stage. My little boy loves football and couldn't wait to put his very first pair of football shoes on however we were extremely disappointed he was t allowed in the football academy as insurance purposes only allow over 4yrs More
Fab holiday !
What can I say myself and my family have had a great time staff where friendly kids club reps worked so hard in making sure the children enjoyed themselves which they did. Our room was lovely and house keeping came in daily and cleaned it to a high standard .evening entertainment was great and my children (ages 10 and 6) really enjoyed it. Food was good with plenty of choice although I would agree that it could be warmer. Word of advice about the cocktails ask for spirits in as there made with no alcohol in .the food at the snack bar was lovely also .we would deffinetly go back .More
May 2017 First Choice Holiday Village Tenerife
OUR PARTY - Me, my husband and ours girls 3 and 6 My review is based on this being an all inclusive Spanish hotel OVERALL - 4 âï¸âï¸âï¸âï¸ We loved this holiday. We made some amazing memories and would definitely recommend it to young fun families. Also it was a bargain HOTEL - 4 âï¸âï¸âï¸âï¸ Clean and safe, impressive building with lovely sea views, lots of bars and seating areas ROOM - 4 âï¸âï¸âï¸âï¸ Style is traditional, clean and safe. Our room was J319 which was away from the pool but great location and had a sea view STAFF - 4 âï¸âï¸âï¸âï¸ Pleasant and efficient HV STAFF - 5 âï¸âï¸âï¸âï¸âï¸ Absolutely fantastic, wonderful with our girls, fun and friendly and plenty of activities for all the family. Also put on some entertaining shows SHOWS - 5 âï¸âï¸âï¸âï¸âï¸ Fabulous evening entertainment. The best Spanish hotel entertainment I've seen in a long time. We loved the traditional Flamenco performance RESTAURANTS - 4 âï¸âï¸âï¸âï¸ Lots of choice, really enjoyed the Mexican, Chinese and Indian nights. Drinks were served in the main buffet restaurants but occasionally we helped ourselves too (however no sangria or cocktails in buffet restaurants) The food and drink is typical to all inclusive hotels in Spain serving local produce POOLS - 5 âï¸âï¸âï¸âï¸âï¸ My girls loved all the pools, main pool was like a bath some days (although I believe this is because it was heated being May) I wouldn't have know it was salt water, I couldn't tell any difference. My oldest loved the flume (not for adults 1.5m) which was supervised by pool staff The main pool shut at 4pm once during our stay for health and safety reasons (baby without a swim nappy had an accident) was open next morning SUN LOUNGERS - Plenty available throughout the day, although if you want front row they go quick so get there early. Also you pay a deposit for your towels at reception then collect towels from main pool PHOTOGRAPHY - 4 âï¸âï¸âï¸âï¸ They never approached us, we approached them and they took some lovely photos which were available to view that evening SOFTPLAY - 4 âï¸âï¸âï¸âï¸ Typical small soft play area under canopies RESORT - 3.5 âï¸âï¸âï¸ We only ventured out into the resort twice. Not a far walk down the hill. Quieter than what we are use too. The beach is black sand and the sea looked very rough. The resort Los Gigantes just didn't appeal to us. However we didn't venture into Puerto Santiago or Playa De La Arena WEATHER - 5 âï¸âï¸âï¸âï¸âï¸ Great for us, warm, sunny with patches of slight overcast, accompanied with a slight breeze, occasionally windy. NO RAIN! FLIGHT - 5 âï¸âï¸âï¸âï¸âï¸ Take your apple ear buds for the plane they are compatible on Dreamliner's. However my daughter generic head sets didn't work. Also Dreamliner's have USB portals so take your chargers for your iPhone/iPadMore
Very good - recommended
We have just returned from a week here with a 6 and 1 yr old. We had a really good time. I am quite fussy i think and we thought this was really good. Lots for the family to do. Food was good, could have been warmer but lots of variety and tasty. Beach isnt great if you are going for that but we didnt need a beach so we were happy. Free spa visit was lovely. Snack bar was reasonable. Choice of alcoholic and childrens drinks was good too. We moved rooms as our 1st one was a bit noisy, but would have been fine if we didnt have a bubba that goes to bed early. The hotel moved us with no problems. Kids club staff were very friendly too. I would thoroughly recommend this place for a family :-) More
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Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.