This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 1017 reviews
- Official Rating
- Floors: 2 or 3
The ultimate action-packed holiday
- 'HV Live' entertainment, exclusive to Holiday Villages'
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities ► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
Premium Suite with Limited Sea View and Balcony or Terrace
Superior Suite with Limited Sea View and Balcony or Terrace
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all the family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
TripAdvisor Reviews Show more reviews »
A reasonable place, but don't feel it was quite four star. We paid for an upgraded room, felt that really only just four star, although very roomy. Many friendly staff, food decent-The paella at the small pool is very good. Staff there also very nice, they work very hard! Entertainment okay. Very, very busy, felt like too many people and a bit too big for us. Had one or two gripes, but reception staff not really interested, but in general very friendly if you don't have any issues. Do not even bother thinking about hair braiding- it's not a whole head as you are lead to believe in pictures- lucky if you even get half done for 35 euros, no recourse offered whatsoever-Total rip off. All in all, a decent holiday, but I wouldn't return. Possibly I'm a bit too fussy. I'm sure many love it, but it just wasn't my favourite place. More
An honest review.
My wife and I arrived late on Tuesday night and checked in with no problems, we had not had an evening meal and the restaurants were all closed and room service was unavailable, not ideal but we did find in the fridge in our room sandwiches, fruits and yoghurt so that was a good little surprise. The suit looked pretty good apart from a few worn and tired patches on the bath. The beds... comfy enough but don't try to cuddle in the middle else you might find yourself slipping through the gap between the twin beds. They really do slip and slide around as they are on wheels with no way of locking them, it is quite annoying. "The Quiet pool" isn't quiet there are a lot of kids; jumping; splashing and generally being kids, be aware you may find this annoying as the pool does fill up with bodies. There is a rule at the quiet pool stating no inflatables or balls, the lifeguards do keep on top of the inflatables but let the balls slide, we've had a few balls come close to hitting us in the head! Sun loungers are also not to be reserved... a rule that's not worth the ink it's printed with; everyone and I mean everyone puts their towels out at 0800/0900 and there can be a shortage of beds! Balinese beds: you have to pay extra to use the beds but they are in a closed off area accessible via key card the price is currently €30 unless you get a special offer, they are well worth the money especially if you want to escape the general populous and 'most' of the noise. You are served a bottle of Cava and fruit at 1200 and 1500. It was such a lovely and relaxing time. Wednesdays are supposed to be "adults only", there were children in there but they weren't of any bother, I think the rule only speak when spoken to was being enforced (poor joke I know), if they were of bother I would have complained. Food & Drink: The food is pretty good, buffet style breakfast, dinner and tea or breakfast, lunch and dinner depending on where you're from. It's good quality and in vast amounts if wanted and the veg can be a little soggy though but that's expected somewhat. There is an Italian a la cart evening available and a grill evening available; we chose the grill evening. The food was excellent; the best we'd had but a point to note you have to pay extra (€10) for one of the meals! Booze is available on tap, there are taps around the bars for self service of wine and beer, soft drinks are also available. The snack bar/BBQ next to the quiet pool is pretty good, the BBQ has something different on every day along with paella. The snack bar is also ok for unhealthy eating, burgers, chips, hotdogs, ice cream etc. Gym/Spa: the gym is actually really good for a hotel gym. They have free weights, cardio equipment, spin bikes and barbells (although they are not Olympic bars to my disappointment) never found it too busy and I went at different times on varying days. There is a pool spa that's quite nice (€22 per person for 2 hours) we had a voucher for a free session so we used it, there are jacuzzis, 6 different types of showers, various water jets in the large pool (some are powerful enough to knock you off your feet in the water) saunas and steam rooms. And then there is the spa that offer typical spa stuff, I've not yet had my sports massage so I will update this when I do have it and let you know if it's any good. Evening bar: there is entertainment every night it's not bad really live music, guitarists, keyboard players etc. In the opposite side of the hotel there is kids entertainment too, it actually looks pretty good even for adults! Well that's about it, I think I've left a pretty comprehensive review, if there are any questions I'll try and answer them.More
Ok but could be a lot better.
We have just arrived back from a 14 night night stay at the holiday village Tenerife with mixed emotions firstly we arrived late at night and the reception staff were great and even had a Mobile golf cart take us and our luggage to our roon, the room itself we were in K block was fine nice and spacious, we had a couple of issues that one of the doors wouldn't lock properly but it was sorted the next day, we have a fridge with packed lunch and drinks each day the rooms were always cleaned to a high standard and the hotel sraff were really friendly, we went to the meeting next morning and with this being our first visit to a holiday village was quite shocked to find out the list of kids activities we had to pay for including stage, football and swimming and the cost of these courses in my eyes is really expensive, the entertainment team from both HV and Be Live were great and work really hard from 10-10 and cannot be faulted, the food always had a lot of choice and we enjoyed it even with a fussy 6 year old. Now to the negative points the bed reserving is ridiculous you had to sit on a bed at 7 in the morning just to get a decent place round the entertainment pool, there clearly isn't enough beds for everyone at peak demand, the smell of sewerage around the pools is horrible and you keep getting this smell throughout your stay, I know we went during peak season but the buffet restaurants are like Monday morning on the tube it's so busy you cannot move, the amount of flies arou d the place is not normal we went to tje grill restaurant and the food was lovely but spoilt by the amount of flies around the place, the shops on site are also a rip off if you do go to the holiday village use the supermarkets around 5 mins walk away, we thought that a lot more would be included for the price we paid but soon realised that a lot of the stuff you have to pay extra for which left is quite annoyed. Feel sorry for the entertainment teams and staff as they simply can't get round to see everyone as the place is so big would not recommend if you want a laid back holiday and if you do go take plenty of money. Sadly we won't be returning as we felt like cattle at a market.More
We went for a family holiday for 2wks after reading review I as a little worried but pleased do not worry it was amazing ..... great friendly staff , be live staff and first choice staff especially Emma and Jess swim academy absolutely amazing with my 2 children 7 and 4 , 7 year old could swim so just thought we'd put him in for 2/3 1:1 lesson to practice driving in ( he already has lessons in uk) but little girl was having lesson in U.K. But could only swim with a float on Emma gave her the confidence on the first lesson to swim 7 meters with no float and no help, she had 8 lessons in total 1:1 by the end of the lessons could swim confidently thank u so much Emma & Jess, great fun all round with entertainment on an evening great with shows outside and inside. Kids had never been in kids clubs before but they liked them that much they were asking to go in them and made friends. (The reps made them feel so welcome to and remembered their names so made it more special to them, pools did get shut but only ever one at a time but 3 times over the 2wks. Beach not great if your wanting to go in the sea with the kids ok if your just want to build sand castles tho but very hot. Thank you so much first choice and be live for a great holiday 😃, Loro parquet great to head to up early if you go on the coach but we hired a car from down on the sea front 3 days for €99 loads cheaper than in the hotel, More
Summer 17 Family Holiday
We stayed at the HV Tenerife for 2 weeks in July as a party of 4, 2 adults and 2 children(8 and 5). Totally geared up for the kids and they had an absolute ball. Weather was great and activities for the kids was fantastic. Rooms were spotless, Restaurants varied menus and Special mention to some staff members who were top drawer: Jordi from the Bar, Rihanna and Liam from Entertainment, Emma and Jess from Swimming academy, Alex and Adrianna from Stage academy. The time and dedication they gave to the children was great and as such both my kids ended up booking in twice to both Stage and Swim academies. Only minor observation would be perhaps a spot of modernisation on the rooms as they are looking rather dated now. Apart from that I can't fault the Hotel and as such we have already booked to return next year. Cheers, DarrenMore
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Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.