Melissi Beach Hotel

Best massage I’ve ever experienced so far! Exactly what I was hoping for, and much more. Maria I want to thank you for the excellent service you and your staff provided. Thank you for making my afternoon so relaxing, my experience will bring me back soon!

The hotel is immaculately clean and it is evident they have put in many covid measures to protect their guests. Our Executive double room with whirlpool was generous in size, clean, the beds were comfortable and the in-room features, flip flops, bath robes, toiletries etc were excellent. The room came with an espresso machine which was nice but we were only given 3 pods every other day so it seems we were on rations. There is absolutely no food or drinks to be taken to the rooms, which unusual for an all-inclusive hotel. The food was of good quality but there was a distinct lack of thought when it comes to vegetarian options eg, on the Italian evening there were 5 different dishes to chose from, lasagne, carbonara, spaghetti bolognese, ham pizza and macaroni cheese, with ham in, why not keep the macaroni cheese meat free when you have no other vegetarian dish on offer, it just doesn’t make sense, this happened on more than one evening and was disappointing for a hotel of this ‘standard’. The labelling of food was a bit hit and miss too. The hotel failed to notify us on arrival of the ala carte options (the restaurants were shut but they were still offering this service at the main restaurant on booking) we only discovered this on our penultimate night. When we queried this with the staff they argued that we would have been told by the receptionist at check-in which was not a great response when it was clear we had absolutely no idea as we had just asked why some people were getting different food delivered to their table. There were too many (non covid related) ‘rules’ which seemed unnecessary considering the number of people in the hotel, you can’t have a drink in the bar and take it to the restaurant (even though the glasses are the same in both) but you then can’t get the drinks that are available in the bar in the restaurant, which is just madness. You are only allowed to have their pre-made filter coffee at breakfast, all of the coffee machines were out of bounds, I saw one poor woman get accosted by a member of staff when she dared to attempt to help herself to a latte. Many of the staff were friendly, good fun and helpful but this was offset by a small number of aggressive staff (mostly at Management level) which let them down as did the huge commissions they charge on card payments.

Hotel is really well situated, just off a nice sandy beach and a short walk to the harbour and town. We had an executive room which was excellent with a huge balcony overlooking the pool and with a jacuzzi. It would have been nice to have had a couple of sun beds on the balcony as there was plenty of room. The hotel was spotlessly clean and the staff were efficient and friendly. The hotel was only 12 percent full which had its advantages and they were probably operating to a reduced budget which is entirely understandable. Food was very good but could have been more varied and with more hot vegetarian choices. The labelling could have been clearer. The snack bar offered a good selection of food and drinks. As the hotel was under occupied the Italian Restaurant was not open and there was only live music on one of the 4 nights we were there. I would definitely recommend this hotel and would visit again.