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Reviews
Tripadvisor Traveller RatingBased on 792 Reviews
Traveller ReviewsRanked #120 of 658 hotels in Berlin
Traveller Rating
Excellent
300
Very Good
355
Average
99
Poor
22
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ken_gorbey said...
Home away from home in Berlin
Travelled on 11/2025
We had 21 days in one of the apartments above the bustle of Olivaer Platz and looking down Leibnizstr. The apartment was quiet and capacious and the service offered by staff excellent. Its not the first time we have stayed there and again it proved to be an excellent home away from home. The place works. Well done, people....
mattbewley61 said...
Brilliant, clean and well equipped.
Travelled on 08/2025
This is a really friendly, really clean and super well equipped apartment hotel. Our room seemed brand new and was extremely well situated on the Kurfenstendamm to enable Berlin exploring. We travelled as a family and the hob, microwave, and dishwasher ( all high quality) meant we didnt have to eat out every night and spend a fortune. Everything about the hotel is immaculate really and the decor and standard felt li...
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Maria H said...
Modern and it's in the heart of Berlin
Travelled on 10/2024
The pillows are too fluffy. The room are well equipped and modern. The facilities are good. The reception and dining area is very bright. The Citadines is well located. So many restaurants and eateries around. Kudamm is a nice area too explore. A place to start your holiday....
Lan V said...
Extremely rude staff who accused customers for lying and shouting at them!!!
Travelled on 09/2024
The Hotel room was good and newly renovated however the staff was horrible and rude!!
Coffee and water was announced to be free (was told on arrival and clearly stated on a board in the restaurant). We only had coffee that was FOR FREE but was accused for having breakfast. We had breakfast in our room everyday during our stay!
The lady staff asked my uncle who was having coffee with his wife and my mom, to sign a...
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Namasteandgreetings said...
Fine hotel!!!
Travelled on 04/2023
My partner and myself were in Berlin for a couple of days in April 2023 and our stay here was quite memorable. The buffet breakfast was good. The room was pleasant. The staff was friendly. Best of all, the location was simply fantastic with the local buses just a 5-minute walk away. We would like to return to this hotel one day if given the opportunity...