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Reviews
Tripadvisor Traveller RatingBased on 4403 Reviews
Traveller ReviewsRanked #83 of 639 hotels in Berlin
Traveller Rating
Excellent
2806
Very Good
1256
Average
234
Poor
63
Terrible
44
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Cheryl188 said...
Excellent hotel
Travelled on 03/2024
Im a middle aged, fussy British woman. This hotel was perfect in every way. Stayed 3 nights March 2024. Located on a quieter but safe upscale area of the city with great shopping area nearby. Public transport excellent. Stylish decor throughout. Comfortable room on the top floor (9th) front facing view over the zoo. Breakfast excellent. Bar/drinks, relaxed. Gym, sauna and pool great (pool a bit cold for me but ...
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ShaneOh2 said...
Sleep with a biting bug
Travelled on 03/2024
I have stayed at this hotel for 5 nights. the first night i was bitten by a bug. I caught the bug and asked the hotel some medicine for beaten skin and to investigate it and let me know what the bug is. but the hotel only changed my room after it, but no additional actions. Even though I asked the investigation result and medicine to the hotel desk several times. It is a really painful experience. Not recommended.
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HanD said...
Would stay again!
Travelled on 03/2024
An excellent stay. We were really happy with this hotel. We loved the pool, bar, breakfast and the rooms! The only downside was the room was quite warm at night and the air con wouldnt turn on. We would stay here again! Turn right out of hotel for a Greek restaurant and an Italian (both recommended). 5 mins from the zoo second entrance. From the airport there are great transport links but we did have to change so w...
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andycap1 said...
A good stay
Travelled on 03/2024
I stayed here for business and the hotel was very busy. Check in was smooth quick and professional with support to help take luggage to your room. When I got to my room I found it very hot and whilst I tried to cool it with the Aircon it would not work, so I went to reception to ask them to sort this out and requested an iron as they are not in the room . I only had to wait five min for the iron to arrive and then a...
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MichaelL19712014 said...
Good stay and loved the spa
Travelled on 12/2023
We stayed for 4 nights in early December.
The Good.
1. The location was a bit away from the tourist sites but close to shops, restaurants, and the zoo.
2. The hotel decor was modern and the bar area was nice.
3. We had an issue with a lost phone and the concierge staff were excellent and helped us locate and retrieve it.
4. The spa was excellent. The pool was great, as was the sauna. I had a massage and it was ...
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