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Reviews
Tripadvisor Traveller RatingBased on 3307 Reviews
Traveller ReviewsRanked #144 of 659 hotels in Berlin
Traveller Rating
Excellent
1672
Very Good
1186
Average
299
Poor
80
Terrible
70
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ethan and Saman... D said...
Best hotel in Berlin!
Travelled on 01/2026
We were worried that this hotel was going to be similar to a budget chain like Travelodge. This couldnt have been further from the case. This was one of the best places we have stayed at.
The hotel is really classy inside and is absolutely massive. There are several restaurants, including a panoramic sky bar and cozy cocktail bar. There is a spa and wellness centre.
The staff were really accommodating and helped...
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Wendy W said...
Relaxed and staff very helpul
Travelled on 12/2025
Brilliant staff very helpful. Great location as transport into the city centre right outside. Clean rooms and spacious. Comfy bed. Facilities brilliant and food lovely....
Safari12019224503 said...
Wonderful one night stay in the Junior Suite.
Travelled on 12/2025
Exceptional customer service from the receptionist and room service staff. When I came to the hotel, I had forgotten my passport at home and they required a passport in order to check in at the hotel, but they made an exception which was very nice. I also ordered room service x2, one for dinner and one for dessert. They charge 5 euros per time you order room service, but they disregarded my one charge, which was also...
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Bill H said...
Avoid
Travelled on 11/2025
One of the worst experiences of my life. Key card didnt work 3-4 days we were there. Had to be let into our room by security 3 times. Finally moved to a lesser quality room on 7th day. Couldnt access CNN in the new room. Offered cheap comps for our troubles. Never again...
Helena E said...
Ausgezeichnet
Travelled on 11/2025
In der Nähe von S-Bahn und TRAM, good service and a very spacious rooms. Very modern.
Nice conference hotel, easy to get a parkinglot....