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Reviews
Tripadvisor Traveller RatingBased on 3305 Reviews
Traveller ReviewsRanked #148 of 660 hotels in Berlin
Traveller Rating
Excellent
1671
Very Good
1185
Average
299
Poor
80
Terrible
70
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Wendy W said...
Relaxed and staff very helpul
Travelled on 12/2025
Brilliant staff very helpful. Great location as transport into the city centre right outside. Clean rooms and spacious. Comfy bed. Facilities brilliant and food lovely....
Safari12019224503 said...
Wonderful one night stay in the Junior Suite.
Travelled on 12/2025
Exceptional customer service from the receptionist and room service staff. When I came to the hotel, I had forgotten my passport at home and they required a passport in order to check in at the hotel, but they made an exception which was very nice. I also ordered room service x2, one for dinner and one for dessert. They charge 5 euros per time you order room service, but they disregarded my one charge, which was also...
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Bill H said...
Avoid
Travelled on 11/2025
One of the worst experiences of my life. Key card didnt work 3-4 days we were there. Had to be let into our room by security 3 times. Finally moved to a lesser quality room on 7th day. Couldnt access CNN in the new room. Offered cheap comps for our troubles. Never again...
Helena E said...
Ausgezeichnet
Travelled on 11/2025
In der Nähe von S-Bahn und TRAM, good service and a very spacious rooms. Very modern.
Nice conference hotel, easy to get a parkinglot....
Alextravel62 said...
A very good experience
Travelled on 09/2025
I was pleasantly surprised by how good this was an experience. Friendly helpful staff, quick help if needed, a quiet, clean, spacious room and a bathroom with a shower and a bathtub. I didnt book breakfast or eat there but for good value accommodation with transport option right outside, its a find....