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Reviews
Tripadvisor Traveller RatingBased on 4583 Reviews
Traveller ReviewsRanked #34 of 646 hotels in Berlin
Traveller Rating
Excellent
2834
Very Good
1138
Average
375
Poor
131
Terrible
105
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
JonS-001 said...
Great hotel let down by reception
Travelled on 10/2024
Really bad experience when trying to check-in. Hotel would not store our bags because we were early. We had to take them by taxi between business meetings. Were not able to get room keys before 6 pm due to understaffing and subsequent incredible queues. This dropped a 5 star rating to 2 ( which is still generous). We would have gone elsewhere had we not already paid in full!...
Rene_004 said...
Fancy music hotel
Travelled on 10/2024
Pro
- very cool hotel, with music theme
- big room with large shower
- perfect breakfast and nice terrace overlooking the river
- good sauna facilities on level minus 2. A bit harder to find
Con
- music theme it is, but with quite loud music playing in the hallways till 10 pm.
-river view was a bit limited on floor 4...
Katmills said...
Great all round hotel
Travelled on 09/2024
I stayed here whilst attending the Laver cup at the Uber area, which was a short walk. Clean room, very comprehensive breakfast, friendly and helpful staff. The area in reception to buy drinks, snacks and toiletries was extremely handy! The beautiful river view was stunning...
Xavier M said...
Being a rockstar is not.
Travelled on 09/2024
Being a rockstar is not:
* having to wait until the concert is finished on the 1st floor for sleeping
* having no fridge in the room that works and the same in the lobby
* being overbooked every morning for breakfast so have to eat on stairs from the stage
* waiting for an hour to receive the pancakes you ordered
* seing that waiters arent enough to do their job
* over-paying for something, somewhere youre not ...
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nofreeusername2024 said...
amazing
Travelled on 09/2024
loved this hotel. booked with free parking and breakfast, as i eat what usually people have for lunch for my breakfast. staff was amazing and very helpful (we even got water for our town exploration, but i declined as i have filled a water bottle -mistake, as the water bottle was not enough and water filling stations aren't very wide spread in berlin). i loved the elevators and wanted to drive them just for the atmos...
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