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Reviews
Tripadvisor Traveller RatingBased on 349 Reviews
Traveller ReviewsRanked #39 of 304 hotels in Cologne
Traveller Rating
Excellent
179
Very Good
77
Average
40
Poor
20
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ijplev12345 said...
Lower quality Hilton
Travelled on 11/2025
If you dont mind amenities or having below to subpar service, this place is for you. The location did not have guaranteed parking for guests.
No executive lounge or perks for diamond members other than breakfast and complimentary vouchers for drinks. Front reception service was not great. The guy attempted to charge the wrong amount and had to be corrected twice- so for folks who dont typically check the rate, yo...
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StephenMGBruce said...
Great City Stay
Travelled on 04/2025
We stayed at the Hilton Cologne in April while visiting the city for a theme park trip, and it was a brilliant experience. We stayed for two nights and were delighted to receive a complimentary upgrade to a suite thanks to Gold status. The room was lovely really spacious with electric blinds and a massive, comfortable bed.
The location is spot-on, only a short walk from the cathedral and the main train station. Th...
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coco40 said...
Christmas market break
Travelled on 11/2025
We booked a 3 night stay in Cologne to see the Christmas markets and to explore a city we had never visited before.
The hotel is situated very close to the train station and is a great base to explore the city.
We were checked in and welcomed by Nils. He is an outstanding staff member, so helpful and professional. We met him later in the evening and he greeted us by name. Very impressive. A great asset to the h...
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Saw3a said...
Very good stay
Travelled on 11/2025
We picked this hotel as we got a very good deal through British airways . Flying club and bed and breakfast in a king room .
The hotel is in a great location . We checked in on the 2nd Nov about 1800. The lady and gentleman on reception were very good . Giving us a map and advising where we were etc. The same gentleman was on when we departed on the 6th at 1330. Both should be commended on their customer service .
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R0bW84 said...
Not at ALL accessible (despite what they say - they're either clueless or lying)
Travelled on 10/2025
Booked a 5 night stay for the end of October. Was told it was accessible, and booked an accessible room. Upon arriving, they had no detail of it being an accessible room, but quickly rectified that. The 'accessible' room is not accessible (unless your definition of accessible is a lowered peep hole in the door and a flimsy looked bar about the size of the handle in a car door in the shower [in a raised shower cub...
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