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Reviews
Tripadvisor Traveller RatingBased on 973 Reviews
Traveller ReviewsRanked #23 of 304 hotels in Cologne
Traveller Rating
Excellent
421
Very Good
315
Average
149
Poor
53
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Passenger13220282288 said...
Not perfect but still value
Travelled on 12/2025
Stayed here over a weekend while visiting Christmas markets. On the plus side the hotel is located close to the city centre and right by the airport. Staff are friendly and efficient. The room was quite large and spacious which we loved and was well maintained.
On the negative side the shower drain was a bit backed up which caused water to run out the shower. Also breakfast was not that great. Also 15 Euro per day f...
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Jeanne T said...
Need to be near the airport? This is the place to stay!
Travelled on 09/2025
This is an airport hotel - nothing luxurious. But it was exactly what I needed as it was close to the office I was working in for the week.
And, it was fantastic, mostly due to the people. Everyone, from the shuttle drivers to the waiters (Marcel and Chandra), receptionists to the maids, were professional and friendly.
The room was very clean, the bed was super comfy and it was really quiet all night (it didn't m...
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chrisreading2017 said...
BEST HOTEL AND STAFF - EURO 2024
Travelled on 06/2024
What a beautiful set of people work here, some of the nicest people we have ever met. Nothing was too much trouble, we had omelettes cooked for us and bacon when they had it! Hubbie & son was very happy. We stayed for 2 weeks during the Euro 2024 and had 2 of the best weeks holiday we have had. Special shout-out to Thomas who collected us from the airport after a very bad encounter with the over enthusiastic new youn...
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Andy B said...
Poor experience
Travelled on 06/2024
Very disappointed. Emailed asking for details of courtesy bus. No response for 7 hours by which time we had got wet through walking there. No tea in the room. When asked for some was told black tea was only for breakfast. Although we did get some. The room was generally ok. A bit dark and gloomy and not helped by one of the lamps having a missing bulb. The light on the door was also faulty when opening with the key c...
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Compass29094447127 said...
Lovely hotel
Travelled on 06/2024
Me and my family stayed here for one night breaking up our journey from Prague to uk. I had previously booked another hotel for that night but when we arrived there was only 2 single beds accommodating 2 adults and a toddler. We could t stay there so we rang round a few hotels to see if they could accommodate us and luckily they had a spare room, which we was grateful. Lovely night sleep, very clean and friendly staf...
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