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Reviews
Tripadvisor Traveller RatingBased on 1095 Reviews
Traveller ReviewsRanked #9 of 304 hotels in Cologne
Traveller Rating
Excellent
672
Very Good
289
Average
82
Poor
28
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Emma M said...
Great stay and sweet service from Lena!!
Travelled on 12/2025
I would definitely recommend staying at this hotel!! The rooms are lovely and comfy. Really clean too. I love the idea of the free drink if you skip the room cleaningwe enjoyed a lovely drink at the bar and was a perfect way to unwind after a long day at the Xmas markets! Also, I have to mention how hard the staff work especially Lena Jolie who I could see had been so busy and was still so accommodating and friendly...
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Cimmerianbloke said...
Not worth the total bill.
Travelled on 12/2025
The staff and quality of service are below NH standards. Agonizing check-in delays (20 minutes for 2 check-ins when all my info was available through Booking), limited menu and no ingredients for a carbonara on a Friday night is a joke for a "luxury" restaurant. The bar staff was stretched between the restaurant and some back office tasks. Extortionate parking rates. A one-night stay for two amounted to 242,00 (with...
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Emma C said...
Family review
Travelled on 12/2025
Lovely clean hotel, great service and clean rooms, we visited the restaurant and the food and service were both very good, with a bar next door. Location is also good...
nicolacX5305TM said...
Lovely atmosphere, a relaxed, enjoyable ambiance, great music, fab setting, great drinks, friendly service, good price
Travelled on 11/2025
Great atmosphere, lovely music, brilliant service & great drinks at great price. Really relaxed & welcoming environment, a lovely place to enjoy after a busy day in the city!...
DayTrip698608 said...
Super
Travelled on 11/2025
Im very pleased and glad here to be! Thank you so much! Very friendly service, we had fun! I recommend it for every other visitors in Köln!...