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Reviews
Tripadvisor Traveller RatingBased on 391 Reviews
Traveller ReviewsRanked #3 of 318 hotels in Frankfurt
Traveller Rating
Excellent
312
Very Good
41
Average
22
Poor
12
Terrible
4
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Graham B said...
Stayng at the spin
Travelled on 12/2025
Very good hotel with well trained staff and comfortable clean rooms. An enjoyable stay and well located for transport connections....
kfirguy99 said...
Poor customer service, unfriendly staff
Travelled on 11/2025
We arrived for one night layoff,
As a platinum member of NH and minor hotels I had high expectation of this hotel.
For a start , upon arrival, the elevator hall and the elevator itself smelled from alcohol.
We received the room that was not properly cleaned , partial drink, beer butter was left near the coffee machine.
Almost no tissue of toilet paper was provided .
I showed the bottle of beer to the receptionist...
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K_mikolaj12 said...
Anniversary
Travelled on 11/2025
I was staying in this hotel for one night and it was great. I asked for a small decoration for our anniversary in the room and we were greeted with red macaroons! I cant say a bad word about this hotel...
844russellm said...
Comfortable
Travelled on 11/2025
Comfortable hotel. Great breakfast., although some of the tables are a little too close. Special thanks to Yanay and Emma for going above and beyond !...
Viacheslav S said...
Viacheslav Sukhomlynov
Travelled on 10/2025
Yanaf's service was excellent.
She helped me have a beautiful breakfast by you.
I enjoyed my visit in your hotel
I will recorded your place...