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Reviews
Tripadvisor Traveller RatingBased on 435 Reviews
Traveller ReviewsRanked #4 of 320 hotels in Frankfurt
Traveller Rating
Excellent
347
Very Good
44
Average
26
Poor
12
Terrible
6
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
vipulagarwal said...
Lovely hotel near Messe
Travelled on 02/2026
The location is excellent if you are visiting messe with easy access to public transport.
The check in was super smooth with the lady at the counter greeting with a very warm approach, which was heartwarming after a long flight .
I took a room which was at 15th floor. It was quite spacious (unlike those tight rooms in Europe), spic clean & with an amazing view of the skyline. Room had a nespresso coffee machine a...
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Voyager00767608158 said...
Yanay is very good at customer service
Travelled on 03/2026
Yanay is amazing, I come and stay here just for her....
S Z said...
Good rooms and services
Travelled on 02/2026
The rooms were great, clean and much better than the other NH collection one in Munich. The hotel may not be closed to the main station but super short walk to the trams.
Cristian and Diana were super helpful to help us sorting out the breakfast buffet. Superb service...
diva2026 said...
Outstanding Hotel and Team!!!
Travelled on 02/2026
Excellent team and hotel! We had a great event for our clients and the service was exceptional from planning to execution. They took great care of us and our clients. Food and beverages were delicious and fresh. Hotel rooms were clean, spacious and comfortable. We would definitely return to this hotel for future stays and events! ...
Alvaro V said...
Excelente service, rooms and specially YANAY GABRIELLE. Friendly, shilling , making you always feel comfortable .
Travelled on 02/2026
Great hotel, service, amenities and specially YANAY Gabrielle, friendly, always smiling , among you feel at home away from home . Hotel has a great location , and rooms are very comfortable . Again thank you YANAY...