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Crowne Plaza Hamburg - City Alster
Holidays to this hotel start from only
From only £ 736 pp
Tripadvisor Traveller Rating 
Based on 586 Reviews
Based on 586 ReviewsWhy pick First Choice
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 586 Reviews
Based on 586 Reviews
Traveller Reviews Ranked #57 of 361 hotels in Hamburg
Traveller Rating
Excellent
204
Very Good
234
Average
109
Poor
28
Terrible
11
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
jackie w said...
Stolen items
Travelled on 12/2025
Avoid at all costs. Staff are incredibly rude on reception. My airpods went missing from my room, they were when i left the room & gone when i came bk. The room was cleaned whilst i was out. I went to reception who told me things like this dont happen, called the ckeaning team who said no they havent got them, didnt realy think ny1 would admit it!! They are on my tracker as in Hamburg not too far from the hotel & see...
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Kirk K said...
Nice room with a view on a cornor room
Travelled on 11/2025
Hotel is not far from the main station (4 stops) and bus run quite frequent and bus stop is just around the corner. U Bahn is a bit distance but still good. Hotel located in a residential area so not much activities around. Have booked an Alster View room. Got to fifth floor on the corner. Room is very sizable. Windows on two size with lot of natural light. Bed and pillows are very comfy. The only down side is ...
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Robert P said...
Outstanding Hospitality and a Memorable Stay in Hamburg
Travelled on 11/2025
We thoroughly enjoyed our six-night stay at the Crowne Plaza City Alster, Hamburg. A special thank you to Julia, whose warmth and friendliness made our breakfasts such a pleasure each morning, and to Smo, both at the bar and during breakfast service, for his helpful, personable, and professional manner. All the staff were fantastic and contributed to a wonderful stay.
The St. George neighbourhood is charming, and th...
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Cosmopolitan293238 said...
Nice hotel, comfortable rooms, family friendly
Travelled on 10/2025
We stayed here for two nights as a family of three. As the rooms were comfortably laid out, very quiet and we were given two rooms together which was helpful as a family breakfast was lovely as were all the attentive staff. A special shout out to the team reception for being so helpful, Victor and Sorina. Asides from the hotel, my top tip for a family stay would be to visit the aquarium, really interesting and well ...
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Philip S said...
Comfortable stay
Travelled on 08/2025
Located close to the city centre and Alster Lake in a tree-lined street. Quiet location in modern, well-maintained building. Everything in the room worked well and made for a comfortable stay. Staff were very helpful, especially at check-in as we had disembarked from The Queen Mary 2 and arrived early. Bar service was friendly and efficient. Restaurant had a limited menu. We didn't have breakfast at the hotel....
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