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Reviews
Tripadvisor Traveller RatingBased on 1418 Reviews
Traveller ReviewsRanked #34 of 371 hotels in Lisbon
Traveller Rating
Excellent
1165
Very Good
201
Average
39
Poor
11
Terrible
2
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Stanley P said...
Outstanding
Travelled on 04/2025
Beautiful hotel with impeccable service and well appointed rooms. Greeted by a doorman dressed in traditional garb and the bell staff is extremely helpful. Great breakfast served daily and helpful concierge to make dining reservations anywhere. Its a 5 euro under ride to pretty much anywhere from this place as it is secluded away from noisy streets. Would recommend for any wanting a luxurious hotel....
Magpies_11 said...
Exceptional experience - lovely hotel.
Travelled on 03/2025
We have just returned from a 3 night, post cruise, stay at the Lapa Palace hotel. We had a 5th floor, river view, room. The whole experience from arrival to departure was fantastic.
The helpful, friendly and professional staff are the heart and soul of the hotel and the building itself is simply a work of art. Astonishing service - the Reception and Concierge team are simply exceptional, even for a hotel of this qua...
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P3029JVlindac said...
Lap of luxury
Travelled on 03/2025
This hotel is amazing. They pay attention to all the details so many I can't even list. The staff is so helpful and accommodating. The breakfast was lacking in nothing, ,the rooms were breathtaking, and there were so many amenities I desired nothing. They staff is fluent in English and were always so helpful. The location is very convenient....
MMSAS1983 said...
Felt like Royalty
Travelled on 02/2025
Elegant and stunning former palace now hotel. We felt like royalty from the room with an enormous terrace #504, to the staff, ambiance, service, food and service. Everyone was beyond attentive and friendly. We would recommend this to couples traveling together or separately. What a wonderful way to spend time in beautiful Lisbon....
LAW64 said...
Always a relaxing place to stay.
Travelled on 02/2025
We have stayed here many times and always enjoy returning. It is a quiet location but you need to travel to visit most of the Lisbon sights. Staff are always friendly. Rooms are old fashioned but oomfortable - they really need to update the showers to be separate from the bath as water goes everywhere and they are hard to get in and out of. We always look forward to the breakfast although in February they were se...
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