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Reviews
Tripadvisor Traveller RatingBased on 1404 Reviews
Traveller ReviewsRanked #35 of 370 hotels in Lisbon
Traveller Rating
Excellent
1151
Very Good
201
Average
39
Poor
11
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Departure290919 said...
Wish we stayed elsewhere
Travelled on 10/2024
Clean room. When we arrived lights and safe did not work. Waited for help. Shower leaks. No help. Turndown service never came. We asked to take dinner leftovers home- they are in the garbage per the concierge. Cannot recommend his hotel.do not stay here....
Alfonso C said...
Dont go there!
Travelled on 08/2024
The worker there didnt know anything, he had no change to give to a tourist and didnt try to help the customer. I tried to drink some water but there were no cups and he didnt tried to find some. He was just there waiting to get paid for been there, not for helping customers. I will never stay there again and will not recommend this hotel....
ticket2758 said...
A Lovely Lovely Hotel
Travelled on 08/2024
What a Lovely Lovely Hotel. Everyone smiles, Everyone says Hello, Everyone says Yes.
Having stayed in Lisbon City Centre last year, we wanted a hotel with a pool and gym. We wanted space. Weve got it. A large generous bedroom, reprovisioned and tidied twice a day. A really well thought out breakfast. Super public spaces.
Its a treat....
410chetnam said...
Lap of Honour
Travelled on 04/2024
Anything I could say about Lapa Palace would do it an injustice. This hotel is a cosy home away from home. This was our first time back post-COVID and we were delighted to see so many familiar faces. From the front desk to the bar staff to the chamber maid, everyone is super friendly and hospitable and nothing is ever too much. We did not eat at the hotel restaurant but the menu did look varied and appealing. We ate ...
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Ana B said...
See you again Olissippo Lapa!
Travelled on 08/2024
This is the Second time we stay in this Hotel and we will DEFINITELY stay there again when we return to Portugal. I rate it Excellent in all aspects! From the moment you arrive you are greeted by their Doorman whom immediately offers his assistance before you even step into the hotel. When I walked in the first time its elegance impressed me but our entire stay was magnificent. The front desk automatically upgra...
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