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Reviews
Tripadvisor Traveller RatingBased on 566 Reviews
Traveller ReviewsRanked #46 of 444 hotels in Munich
Traveller Rating
Excellent
307
Very Good
172
Average
41
Poor
21
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Cowboys556 said...
Terrible experience leaking shower ignored by staff
Travelled on 09/2025
I stayed here for 3 nights. On the first morning at 7am I reported that the shower was flooding the room and running out the front door. I used all the towels to mop it up.
When I came back at 8pm, nothing had been done. The wet towels were still in the shower, no one had checked the room, and no replacement towels were provided.
Staff showed no interest when I complained. No apology, no attempt to fix the issue, n...
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Pretzelloganp said...
Great hotel in Great location
Travelled on 07/2025
We stayed here for a few nights and really liked it. The hotel has a fun alpine vibe and feels cozy. The staff were super friendly, and the rooms were small but very cleanand honestly, you probably wont spend much time in the room anyway.
The location is great since its right next to the Hauptbahnhof (main train station), so getting around on public transport is really easy. The area around the station is a bit ru...
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Love2travel4ever1day said...
Excellent breakfast, Responsive team, quiet rooms
Travelled on 08/2025
Excellent location. Small modern quiet rooms. Very peaceful location with view of interior courtyard. *Excellent*breakfast, 2nd best breakfast in a hotel in my life! Very surprised. Organic eggs, smoked salmon, great cappuccino, fabulous cheese varieties, salami, hams, prosciutto, chia pudding, freshly squeezed juices (3 varieties) great for health conscious and carb-lovers (bakery items). Every single staff was poli...
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dvp5639 said...
Location, Location & Value
Travelled on 07/2025
We travel to experience the surroundings, not sit in a hotel room. Nevertheless, the Hotel Cocoon Hauptbahnhof was a super stay. CLEAN, with what you need for a short stay, and a reasonable price, we were very happy there. Couchno, though there is a padded bench. Easy chairno. Deskno, though there is a fold-down mini desk. But, very comfy king bed, well designed bathroom with LARGE shower, excellent HVAC, nice cou...
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Modi116 said...
A cozy Alpine retreat in the heart of the city
Travelled on 05/2025
The hotel is a very nice blend of alpine charm and urban convenience. The alpine design gives the entire space a warm and rustic feel. The beautifully decorated terrace in the backyard is perfect for a quiet morning coffee or evening wind-down. The hotel location is another major plus - just a short walk from the city center, making it ideal for sightseeing. Mornings are a treat thanks to the very good selection at b...
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