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Reviews
Tripadvisor Traveller RatingBased on 1125 Reviews
Traveller ReviewsRanked #15 of 139 hotels in Palermo
Traveller Rating
Excellent
572
Very Good
339
Average
132
Poor
41
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tourist21000877030 said...
Arthur
Travelled on 12/2025
Terrible building work, noise, dust, banging, going all week. Even on Saturdays! Ruined our holiday. Be awareif youre assigned a 4 floor room, there's a building site on restaurant Construction started around 20:30am every day, until late night. Sound like they're moving furniture day and night. It gave me such a headache, god knows what it would have been like later on. I can see a lot of reviews reference the ...
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AndyGirl2025 said...
The perfect location for a Palermo stay
Travelled on 12/2025
It was THE best decision to chose this hotel for our stay. I traveled with mum, who prefers to have all the spots close to the stay as much as possible: and this hotel is IT. You will be in the heart of the historical center, literally in front of you is the Fontana Pretoria, and from the terrace you will have an amazing view.
The staff was kind, friendly, very helpful. You are on the Vittorio Emanuel street, which ...
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ens16d50 said...
It's a very convenient location in the city center
Travelled on 11/2025
Since my flight arrived late, I let them know my check-in time in advance. Even though I checked in after midnight, they waited for me at the front desk. Since I was traveling from Japan to Palermo, I was very tired and didn't feel like eating breakfast, so I declined, despite the good reviews. I chose this hotel because check-out time was 12:00 and it was conveniently located in the Centro. While I could barely hear...
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meritagebc said...
Great Location - Friendly Staff
Travelled on 12/2025
Basic room with super comfy beds. The staff were friendly, and the location is perfectly in the historical centre for sightseeing and exploration....
ChildInTime said...
An excellent stay
Travelled on 10/2025
The room we had was very cmfortable indeed, and the location was excellent. Reception were always friendly, helpful, and welcoming....