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Reviews
Tripadvisor Traveller RatingBased on 1187 Reviews
Traveller ReviewsRanked #16 of 139 hotels in Palermo
Traveller Rating
Excellent
600
Very Good
357
Average
136
Poor
44
Terrible
50
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
542ronald said...
Loud downtown hotel
Travelled on 04/2026
The loudest hotel I have ever stayed at. Spent two nights there and left sleep deprived. I do not recommend....
djm143 said...
Recommended
Travelled on 04/2026
An excellent hotel in a great location. All staff are so friendly and welcoming. I will gladly return!...
cristinecrom said...
In the center of activity and history
Travelled on 04/2026
In the heart of the historic center of Palermo, this hotel puts you in the center of the action, just off the Quattro Canti, with tons of restaurants and shops nearby and within walking distance of the theater, museums, the not-to-be-missed Palermo cathedral, parks, and the harbor. The staff were efficient, kind, and very helpful; every staff member we interacted with spoke English. Our room was large with a work sp...
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mylesc_12 said...
Very central hotel
Travelled on 04/2026
Hotel is in great location for exploring the city. Rooms a bit dark and need a refurb and some paint but all in all, decent. Staff were good and helpful. Loved the rooftop bar and restaurant for its views, food just ok. Elevators worked fine to get to all five floors....
Peter M said...
Shameful
Travelled on 04/2026
There is very little to say. The manager is clearly in the wrong job- a rude, ignorant man. His attitude when we arrived ruined the evening. We were a group of 18. The table had been booked well in advance but we were given the worst area of the restaurant. When asked about this on arrival the manager was extremely rude, behaving like a demanding child. The better tables with a view remained empty throughout the even...
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