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Reviews
Tripadvisor Traveller RatingBased on 1576 Reviews
Traveller ReviewsRanked #31 of 142 hotels in Palermo
Traveller Rating
Excellent
518
Very Good
618
Average
254
Poor
110
Terrible
77
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Pamela G said...
A wonderful stay in the heart of the city.
Travelled on 06/2026
Eurostar Centrale Palace was everything my husband and I had hoped for. Its a beautiful classic hotel, refurbished as it might have been when it was an aristocratic residence. It was suggested that some furnishings may even have been original- certainly possible from what we saw. On our way to our room, it was a delight to walk through salons and reception areas that suggested its opulent past. The night we arri...
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Departure739371 said...
Disappointing
Travelled on 05/2026
this hotel was so dirty...chose another place...location was good tho, but filthy...
lazydaisy7 said...
Great in some aspects. not so good in others
Travelled on 04/2026
First the good - the central location, an easy walk to all the major sites in Palermo and close to the Via Maqueda with its range of good places to eat; the staff who were charming, and the rather grand public rooms. The not so good: the bar downstairs not being open at all during our five night stay, and nor was the roof terrace available unless you wanted to eat in the rather formal restaurant. The downright poo...
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hombredeplata said...
No AC, mosquitos!
Travelled on 05/2026
This hotel advertises air conditioning, but DOES NOT turn it on or fix it. We had our
Windows open with no screens, and had smokers and drunks below our windows all nightand mosquitos in our room. Eurostars would not credit us regardless of the deceptive advertising....
474kathleenl said...
Fantastic in every way except.....
Travelled on 04/2026
You couldn't ask for a better location for a hotel. This one is smack dab in the middle of everything you want to see puts pretty much everything within easy walking distance. The staff are tremendously helpful and the rooms are clean and fresh. And there are really good restaurants very nearby.
My only negative is that we were off of the alley so anytime the windows were open, which was the way to cool the room down...
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