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Reviews
Tripadvisor Traveller RatingBased on 994 Reviews
Traveller ReviewsRanked #13 of 130 hotels in Palermo
Traveller Rating
Excellent
446
Very Good
393
Average
106
Poor
36
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Travelfunfun2 said...
Nice hotel
Travelled on 05/2025
We had a great experience at this hotel. The location is near old town but on a quiet street. Saturday night was pretty loud because of the nearby restaurants. With the windows closed. our room was ok. The staff were helpful and professional. The room was a good size and clean. Great breakfast experience. Thank you....
Twopros said...
Happy at the Borsa
Travelled on 04/2025
We loved our stay here. Old world elegance, quiet, safe. Special recognition to Front Desk personnel and Davide in assuring we were happy. And we were! Great location to explore beautiful Palermo. Galleria dArte Moderna is right around the corner....
Betsy513 said...
Better choices available
Travelled on 04/2025
I would NOT return to this hotel. It is a beautiful historic building from the outside and it IS in a great location. Hotel is quiet at night with little outside noise even though it is near a busy area. Those are the good things. The hotel did not look as grand or updated though, once inside. The rooms need work. Even within the same "level/grade" of room, there is a vast difference in amenities. In my room where I ...
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526davew said...
Sicilian Excellence at Grand Hotel Piazza Borsa
Travelled on 03/2025
Given that it was my first time to Palermo, I didn't know what to expect regarding our accommodations at the Grand Hotel Piazza Borsa. Upon entering the lobby, we knew it was going to be indeed "grand" and live up to its name. The staff was both helpful and friendly and our deluxe double rooms were much larger than one normally encounters in Europe. The hotel is perfectly situated in an area where everything is conve...
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ARGTV74 said...
Great location, beautiful public rooms, but bedroom overpriced and dated.
Travelled on 10/2024
The location of the hotel is very central and the public rooms are quite attractive, especially the breakfast rooms. Moreover, the staff is gracious and helpful. Consistent with some other reviews, our one bedroom suite was dated, a little drab, and certainly not worth the $800 per night charged....